Brunswick County officials outline five-year water utility improvement strategy

The Pender County Board of Commissioners held a budget work session on May 8, 2025, focusing on critical infrastructure improvements and financial planning for the county's utilities. Key discussions included the removal of bypass pumps, which have been costing the county approximately $3,000 monthly, and the successful cleaning of the Hampstead water tank, which had previously faced customer complaints about water quality.

The meeting highlighted the implementation of an asset management program called Cartograph, aimed at improving operational efficiency by tracking work orders and repairs. Additionally, the county plans to roll out an automated metering infrastructure in 2025, allowing for continuous monitoring of water usage without the need for manual readings.

A significant part of the session was dedicated to a five-year strategic plan designed to enhance operational foundations and financial transparency within the utilities department. The first year of the plan focuses on equipping personnel with necessary tools and establishing a second maintenance crew to address water leaks more effectively. The department aims to improve employee retention by addressing salary disparities and creating a clear organizational hierarchy.

The second year of the plan, currently underway, emphasizes maintaining budgetary constraints while ensuring that the department operates efficiently. The proposed budget reflects a reduction of $608,620 compared to the previous year, with a commitment to maintaining existing service levels.

Future objectives include addressing groundwater quality issues, expanding infrastructure, and potentially taking over water and sewer services in Atkinson, a small community facing significant challenges with its current systems. The county is exploring funding opportunities to support these initiatives, particularly for low-income areas.

Overall, the meeting underscored Pender County's commitment to improving its utilities infrastructure and financial management, aiming to enhance service delivery and employee satisfaction in the coming years.