The Otsego City Council meeting on November 26, 2024, focused on a proposed rebate program aimed at addressing concerns over residents being charged multiple utility fees due to having more than one meter on their properties. The initiative is set to begin in January 2025 and will last for an initial period of six months, although council members expressed openness to extending this duration to a year to ensure broader outreach and participation.

City staff outlined plans to promote the rebate program through various channels, including newsletters and the city website, to effectively reach affected residents. Council members discussed the importance of direct communication with those who may qualify for the rebate, particularly large rural properties that often have multiple meters due to agricultural operations or additional outbuildings.

To facilitate the rebate process, residents will be able to submit a form online or in person at city hall, along with documentation of their utility charges. The council emphasized the need for comprehensive outreach, noting that not all residents may have access to digital communication.

The discussion highlighted a commitment to ensuring that residents are not unfairly burdened by duplicate fees and that the city is proactive in rectifying these issues. The council plans to work with utility providers to identify affected customers and ensure they receive the necessary information to apply for the rebate.

Overall, the meeting underscored the council's dedication to addressing community concerns and improving communication with residents regarding utility billing practices. Further discussions will determine the final implementation details and potential extension of the rebate program.