Fire Department implements new mental health crisis response teams in Oklahoma City

In a recent meeting of the Community Public Safety Advisory Board, officials highlighted the critical role of the Mobile Integrated Health (MIH) program in addressing mental health crises in Oklahoma City. This initiative aims to provide a fourth resource for individuals calling 911, alongside traditional emergency services like police, fire, and medical assistance.

The MIH program operates under the fire department and encompasses four specialized teams: the Crisis Response Team, Alternative Response Team, Crisis Call Diversion, and Community Advocacy Program. These teams are designed to respond effectively to mental health emergencies, ensuring that individuals receive the appropriate care and support.

One of the key components discussed was the Crisis Call Diversion (CCD) team, which is embedded within the 911 communication center. This team is tasked with receiving calls as they come in, allowing them to connect with individuals in crisis immediately. The primary goal of the CCD is to divert callers to the most suitable resources, rather than defaulting to emergency services that may not address their specific needs.

The meeting underscored the importance of these programs, particularly as they evolve from existing fire department initiatives. The Community Advocacy Program, for instance, has been in place for five years and aims to support individuals in navigating their mental health challenges. The Alternative Response Team, which focuses on overdose responses, was introduced about a year ago and is now integrated into the MIH structure.

As Oklahoma City continues to enhance its public safety strategies, the MIH program represents a significant step toward addressing the growing need for mental health support within the community. By providing specialized resources and immediate assistance, these teams aim to improve outcomes for residents experiencing crises, ultimately fostering a safer and more supportive environment for all.