City Council approves EnerGov cloud transition for streamlined permitting on May 20

The Redmond City Council's Committee of the Whole meeting on May 13, 2025, focused on a significant proposal to transition the city's permitting software, EnerGov, to a cloud-based system. This move is part of a broader modernization effort aimed at improving efficiency in city operations and supporting the city's housing action plan.

City staff presented a request for approval of a new EnerGov contract, which is scheduled for the consent agenda on May 20. The modernization project, initially approved in 2023, aims to simplify and standardize the permitting process across various city departments, including planning, public works, and fire services. The transition to a cloud-based solution is expected to enhance system reliability, minimize downtime, and streamline updates and maintenance, allowing city staff to focus on other priorities.

The proposed contract covers two years and is projected to cost approximately $254,000 annually, with a potential 5% increase each year. While this represents a higher ongoing operational cost compared to the current on-premises system, city officials noted that the transition would ultimately save money by reducing the need for significant infrastructure investments and allowing for better disaster recovery options.

Council members expressed support for the initiative, highlighting its alignment with the city's goals to expedite the development of affordable housing. They acknowledged the importance of improving the permitting process to better serve the developer community and facilitate faster project approvals.

Concerns were raised regarding the cybersecurity implications of moving to a cloud-based system. City staff reassured council members that the transition would enhance cybersecurity by leveraging the expertise of the vendor, Tyler Technologies, to manage system security and updates.

The council is expected to vote on the proposal during the upcoming meeting, with members optimistic about the potential benefits of the new system for both city operations and the community at large.