Nashville achieves 98% short term rental compliance with extensive inspections and support

Nashville's Codes and Building Safety division is making waves with impressive performance metrics, as highlighted in the recent Metro Council Operating Budget Hearings. This fiscal year, the division has tackled over 39,000 building and property violation complaints, showcasing its commitment to maintaining city standards.

A standout achievement is the short-term rental division, which boasts a remarkable 98% compliance rate— the highest among major U.S. cities. This success reflects Nashville's proactive approach to managing short-term rentals, ensuring that regulations are followed effectively.

In addition to compliance efforts, the building and trades divisions have conducted over 12,000 inspections and issued more than 50,000 permits this year alone. Notably, the inspection turnaround time is impressively quick, with many completed on the same or next day.

The property standards division has also been active, performing over 39,000 inspections with an average turnaround time of just 48 hours. Their customer service efforts shine through, as they have assisted over 800 customers in person at the zoning help desk and exchanged more than 4,000 emails, maintaining a swift response time of 2 to 3 hours.

These achievements underscore Nashville's dedication to excellence in building safety and customer service, setting a high standard for other cities to follow. As the year progresses, the focus remains on sustaining these high levels of service and compliance.