[{"_1":2,"_110":-5,"_111":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,74,86,98],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":56,"_73":56},"mediaId",6057461,"mediaKeyId","3306374-29671b6e5cd6d292f157176988e29b63","parentId",3306374,"title","Rider with disabilities recounts repeated access denials, safety incidents on public buses","audioSeconds",109,"startMs",1749000,"endMs",1858000,"viewUrl","/Search/View?dp=1&key=3306374-29671b6e5cd6d292f157176988e29b63&start=1749&end=1858","thumbnailUrl","https://assets.pipeline.soar.com/3306374-29671b6e5cd6d292f157176988e29b63/thumbnail_1749000.jpg","articleUrl","/articles/6057461/Raleigh/Wake-County/North-Carolina/Rider-with-disabilities-recounts-repeated-access-denials-safety-incidents-on-public-buses","mediaUrl","https://secure.pipeline.soar.com/6057461-772048fe11245f714bff56cd7b43b6bb/orig.mp4?Expires=1771136985&Signature=mACpcQZutqg6DU0K1ZbfKAhtZMvuMQWmyFMa21JV3~sU7HO4ykXzuDl~zRfqCblcuQp15rmxxqbrbn8dT65Mxi407XpRZil4SDaX5zak2T9jrtnZWXvGAGZZ3tSwgc2nHOPiibKIp8juh52piM7-cCGeVLZx0gcgzv5FZuUXVAM6s1UXzbvyg4wojiN4xW5Kr62vYmXYJAvl6ybNRuLwCxGTsnFcQCaY8sgMC121z5mtMdBKcNPc-ilI0m7~tafN9nGM56IWDyIuefNwkmXz0XxHcoAUqUz2lGJH6MnrISv9xJAJtwA94maX4ihiyA36RJJeR3L1eoIR5qXC7u3dww__&Key-Pair-Id=KUT5TJCACFTXG","author","","date","2025-05-14T11:33:01Z","article","Nikki W., a frequent public-transit rider, told the council she has experienced multiple accessibility and safety failures on GoRaleigh and GoTriangle service and urged policy and training changes.

\"On multiple occasions throughout the years, many times my request for the ramp or to kneel the bus has been denied…Drivers have shut the door on me, have shut the door in my face and pulled off and left me standing 30 minutes to an hour for the next bus even in a cold pouring rain,\" Nikki said. \"I walked 2 and a half hours after midnight in the rain to get home.\"

Nikki said she reported incidents to supervisors and safety personnel but that responses were inconsistent; she also described an incident in which a passenger she identified as \"Miss West,\" who had suffered strokes, was tripped by a ramp and struck her head and was taken to the emergency department. She said GoRaleigh has delayed or complicated the process of filing claims for injuries.

She also reported that some drivers refuse to fully kneel buses or deploy ramps, have told riders they “don’t have the time,” and sometimes assert ramps are only for wheelchairs. Nikki said confrontations arise from unclear policies, supervisors who do not communicate consistently, and the presence of farecars, which she suggested reconsidering because they can be a source of conflict.

The public comment did not produce any council motion during the meeting. Nikki asked the council to review and revamp policies for riders with disabilities, improve communication of accommodations to drivers and supervisors, reconsider farecar usage and ensure public meetings on transportation are posted on buses for public comment opportunities.","mediaType","Video","parentTitle","Raleigh City Council Public Comment Session - May 13, 2025","oneSentenceSummary","A frequent GoRaleigh rider urged the council to revamp rider policies, saying drivers have refused ramps or kneeling, left impaired riders in weather, and that supervisors sometimes did not respond; the commenter described one incident leading to a 2‑day recovery after being forced to walk late at night.","taxTitle","Raleigh, Wake County, North Carolina","taxId",4736,"location","headline","shortSummary",{"_33":75,"_35":36,"_37":38,"_39":76,"_41":77,"_43":78,"_45":79,"_47":80,"_49":81,"_51":82,"_53":83,"_55":56,"_57":58,"_59":84,"_61":62,"_63":64,"_65":85,"_67":68,"_69":70,"_71":68,"_72":56,"_73":56},6057466,"Resident urges saving Nash Square trees, suggests alternate playground sites",116,1399000,1515000,"/Search/View?dp=1&key=3306374-29671b6e5cd6d292f157176988e29b63&start=1399&end=1515","https://assets.pipeline.soar.com/3306374-29671b6e5cd6d292f157176988e29b63/thumbnail_1399000.jpg","/articles/6057466/Raleigh/Wake-County/North-Carolina/Resident-urges-saving-Nash-Square-trees-suggests-alternate-playground-sites","https://secure.pipeline.soar.com/6057466-1cd5846ce4cc35364401816b58032b21/orig.mp4?Expires=1771136985&Signature=TeMl-LlJPvl~o1oRxHQlOzBUuWiFuiEUWt4qi7N3nJh571xjZM~FGBi~qvt0yYcB9jjYgUjebjQUoH5F9fxp6RpPSE8ZpeHabXPGz3bJfFnMmoEjv-bv3UMoZme42jPlLlp6KktapJ2Omd3SDEP48fKHFlzFpatAbmfWFHuEOaTHdKZRBAnf0poic~-HglEpWC1s5MDdg3MehNRt5s0ppzpWfECUlGXwQg8-XkkmsV6oxgsm5andqkkk1UopUung~Uq3iFWXj9NLrc1ZoVG6eTgt3U1UmY3W7c8tBTQWAl16BrJsDhbW1DkERiCng~9IbPOysiH-uGDMzrUzdqYcUA__&Key-Pair-Id=KUT5TJCACFTXG","Matthew Brown told the City Council that mature trees are a defining amenity for Raleigh and urged preservation of Nash Square’s large trees amid proposals to add a playground.

\"Soon, we will be cutting down hundreds of big trees along Newbern Avenue for the bus rapid transit, and now I hear that there is a move to cut down trees in Nash Square to build a playground. That would be tragic,\" Brown said. \"Nash Square has so many wonderful specimen trees. It is downtown's arboretum.\"

Brown described Nash Square as a roughly 4‑acre shaded area that he said provides cooling and habitat and urged the council to consider other locations for a playground such as Moore Square or surface parking lots downtown. He also said the city previously spent roughly $13 million removing trees and adding pavement to Moore Square but did not install many of the amenities that were promised at that time.

The public comment did not produce any council response or motion on the playground or tree removal; the remarks were a citizen request to preserve trees and consider alternative sites.

Brown asked the council to save trees across Raleigh, noting that downtown and lower‑income areas often have fewer trees and that development patterns are contributing to tree loss.","A public commenter asked the council to preserve specimen trees in Nash Square and recommended using surface parking or Moore Square for a new playground rather than cutting mature trees.",{"_33":87,"_35":36,"_37":38,"_39":88,"_41":89,"_43":90,"_45":91,"_47":92,"_49":93,"_51":94,"_53":95,"_55":56,"_57":58,"_59":96,"_61":62,"_63":64,"_65":97,"_67":68,"_69":70,"_71":68,"_72":56,"_73":56},6057469,"Fourth Ward resident urges council to fund $300,000 start for redevelopment work",162,813000,975000,"/Search/View?dp=1&key=3306374-29671b6e5cd6d292f157176988e29b63&start=813&end=975","https://assets.pipeline.soar.com/3306374-29671b6e5cd6d292f157176988e29b63/thumbnail_813000.jpg","/articles/6057469/Raleigh/Wake-County/North-Carolina/Fourth-Ward-resident-urges-council-to-fund-300000-start-for-redevelopment-work","https://secure.pipeline.soar.com/6057469-2ce5ddc4ecce1323a91294f82e15eb2f/orig.mp4?Expires=1771136985&Signature=S6KtFucabnK4UCbQFVt9Rpl-jwjKnstFY0iN-yzjwJNlrwdNGIFTS9rIAmFmrqoZwn9gTnmHmrSEOETSWwm-D0flue4BXrNygcCBIzuqQV0eqSxCmCjbEclpXu6~drLjLGw-EKoW8JGBmCUliuYZk5nM~xQef7Dq1CQItIEKIcrK~N0sm0pbIVK3GoaQ-jJ8K8~LZRNPa-jjfJhnr4OtGwrnBU7xiQTk5qK8zAgEYrQyMRWmT6PUKX~a8~eA1qUm7~7PFx52zO8ZKU0cS3VlVcpl5~2P3AjfIwRd~nCObEMYcKxnR9BmMynVkax85n258-8kc5fukPlJeLeSGelKSg__&Key-Pair-Id=KUT5TJCACFTXG","Octavia Rainey, speaking during the public-comment period, urged the council to include $300,000 in the city budget to begin work on restoring Fourth Ward and to secure records from the U.S. Department of Housing and Urban Development.

\"To this council, you need to put the $300,000 in the budget,\" Rainey said. \"Three hundred thousand dollars is a start. Under the consolidated plan, under the citizen participation plan, you can do it. You can really do it.\"

Rainey said she has asked HUD in Washington, D.C., for records about Fourth Ward when it was demolished and referenced the Raleigh Redevelopment Commission. She said the entity she named in the meeting that holds local records had none available and that she planned to meet with HUD staff to seek documentation.

Rainey framed the request as a restoration and accountability effort, saying the community has been neglected for decades and that the funds would be a starting point for work on Fourth Ward. She specifically asked Dr. Jane Harrison and the Fourth Ward Association to help ensure the money is included in the budget.

The public comment did not record any formal council response or a specific budget motion during the meeting. No council action to allocate funds was taken during the session; the item remains a public request for council consideration.

Rainey said she will travel to Washington to seek HUD documentation and asked local advocates to support placing $300,000 in the upcoming budget. She called for the matter to be handled by the redevelopment committee if the council pursues it further.","A Fourth Ward advocate asked the council to include $300,000 in the city budget to begin restoration and documentation work and said she plans to meet with HUD to obtain historical property records.",{"_33":99,"_35":36,"_37":38,"_39":100,"_41":101,"_43":102,"_45":103,"_47":104,"_49":105,"_51":106,"_53":107,"_55":56,"_57":58,"_59":108,"_61":62,"_63":64,"_65":109,"_67":68,"_69":70,"_71":68,"_72":56,"_73":56},6057474,"Residents urge moratorium on amplified outdoor sound as enforcement complaints grow",94,634000,728000,"/Search/View?dp=1&key=3306374-29671b6e5cd6d292f157176988e29b63&start=634&end=728","https://assets.pipeline.soar.com/3306374-29671b6e5cd6d292f157176988e29b63/thumbnail_634000.jpg","/articles/6057474/Raleigh/Wake-County/North-Carolina/Residents-urge-moratorium-on-amplified-outdoor-sound-as-enforcement-complaints-grow","https://secure.pipeline.soar.com/6057474-1a9beb307b4679df03551ed61b69fa48/orig.mp4?Expires=1771136985&Signature=D1-0PTb~87be4kR9BE1689Xd1WRZEyY8ooEa9BgbbsolFBwz~TcBqaTmkdUIPRwQ01XC9BDgOivkyhXUdVkzk39jtzkSnnua0H1VAXcKBVlJ79htk~4ajwOv9B59bnm3gHHBF85PMbmZuSM-w1LBbrP-5XmIFkiJzM3ccyOgUL47bt4LJEaDPWy7vZJLs-TdWm4wtZYi1-35jxMbE3q3esQIbZzRRBx2WY8NlJyec~iQ0xlKaIlsb7lSpB-2~-iTtrVFgqFO1V11As4Vp3RD39ACG8zC6u5tXkrtkd-t5ZiC8bw~txoWOzHnsBjBePRtRcNkADs6grIzmYFJcKSGeA__&Key-Pair-Id=KUT5TJCACFTXG","Woody Biggs, a Glenwood South resident, told the Raleigh City Council during the public-comment period that inconsistent enforcement of the city’s noise rules is leaving nearby residents without relief.

“It’s not because RPD enforced the noise ordinance properly,” Biggs said. “RPD has started wanting to come into our homes, and that's not in the ordinance…Officers went into a Paramount condo and told a couple, ‘it is loud in here, but you can have a conversation over the level of the music’ — so he deemed it reasonable.”

The complaint centers on amplified outdoor music from bars and venues in Glenwood South and similar issues around the 5 Points area. Biggs said residents up to a half‑mile away have reported noise from a single bar and that Raleigh Police Department officers have sometimes told residents the sound is “reasonable” after entering private homes to assess it.

Biggs asked the council to institute a moratorium on amplified sound from Raleigh businesses while staff and elected leaders develop a citywide approach. He also referenced a recently released city-commissioned report from the Responsible Hospitality Institute and said a roundtable facilitator had noted other cities limit concentrations of certain businesses to spread nightlife away from one neighborhood.

The public comment did not record any formal council response or motion. The transcript shows only the public-comment presentation; no council direction or formal action on enforcement policy or a moratorium was taken during the meeting.

Community members raised specific enforcement concerns: that officers are entering private residences to judge noise levels; that some callers believe the police do not act on complaints; and that noise impacts are not limited to Glenwood South but extend to neighborhoods near 5 Points.

If the council or staff choose to pursue changes, next steps were not specified during public comment. The matter remains a community complaint and a request for policy review, not a council action.

For now, residents asked the council to consider (1) a temporary moratorium on amplified outdoor sound, (2) clearer enforcement protocols for RPD that do not require officers to enter private residences to make subjective judgments, and (3) consideration of limiting concentrations of nightlife businesses to reduce neighborhood impacts.","Public commenters at the Raleigh City Council meeting said officers are entering homes to judge noise, reported inconsistent enforcement of the noise ordinance in Glenwood South and 5 Points, and called for a temporary moratorium on amplified sound while the city develops a solution.","actionData","errors"]

Article not found

Rider with disabilities recounts repeated access denials, safety incidents on public buses

Resident urges saving Nash Square trees, suggests alternate playground sites

Fourth Ward resident urges council to fund $300,000 start for redevelopment work

Residents urge moratorium on amplified outdoor sound as enforcement complaints grow