Tulsa Response outlines financial empowerment programs for low-income clients

During the Tulsa Council Urban & Economic Development Committee meeting on May 14, 2025, a significant focus was placed on the effectiveness and outcomes of the Financial Empowerment Center (FEC) programs. Council members expressed concerns about the varying performance of contractors and the need for clear metrics to assess their impact on client services.

One key discussion highlighted the disparity in client service levels among contractors, with some serving significantly more clients than others despite receiving the same funding. Committee members sought clarity on how the city measures success and whether there are established ratios or metrics to evaluate contractor performance. The response indicated that contracts include specific requirements for counseling sessions and that new providers have a ramp-up period to meet these expectations.

The committee also examined the outcomes of the FEC programs, noting that approximately 30% of clients achieve significant financial milestones, such as improved credit scores and increased savings. This performance has positioned Tulsa as a leader among peer cities, with local representatives invited to share their successful strategies at national forums.

Transportation barriers were discussed, particularly regarding the high percentage of female clients (71%) accessing services. The FEC has adapted by offering virtual services, which have proven beneficial for clients facing mobility challenges.

Additionally, the meeting touched on the importance of legacy planning and financial literacy, with plans to roll out new programs aimed at helping clients manage their financial futures. The committee emphasized the need for ongoing support and funding to sustain these initiatives, especially as some programs face potential sunset due to funding constraints.

In conclusion, the discussions underscored the critical role of the FEC in empowering Tulsa residents financially, while also calling for enhanced transparency in budgeting and performance metrics to ensure continued success and accountability in serving the community.