Lane County's Board of Commissioners meeting on May 13, 2025, spotlighted significant advancements in the Land Management Division (LMD), particularly the launch of the new electronic permit application system, known as ePass. This innovative tool is designed to streamline the permitting process, guiding users through necessary steps and ensuring applications are complete before submission.

Karen Miller, presenting on behalf of LMD, highlighted that the ePass system not only simplifies the public's experience but also allowed staff to reassess and enhance internal processes. As a result, permit processing times have dramatically improved. For instance, Type 1 land use permits have seen a reduction from an average of 75 days to just 33 days, with projections indicating a further decrease to three weeks this year. Similarly, Type 2 land use decisions have dropped from 126 days to approximately 51.9 days, while commercial plan reviews have been cut from nearly 60 days to 27 days.

Despite these advancements, Miller cautioned that the division faces a structural deficit that could jeopardize these improvements. She warned that without addressing this financial shortfall, staff reductions may be necessary, which could reverse the progress made in customer service and efficiency.

The board was also asked to formally adopt ordinance number 25-4, which would implement changes to the LMD building program fee schedule effective July 1. Commissioner Farr raised concerns about the planned three-step fee increase, suggesting that the board should review the financial situation and progress before proceeding with the next increase.

The meeting underscored the importance of ongoing evaluation and adaptation in the face of financial challenges, as Lane County aims to maintain its momentum in improving public services.