City launches new e-services system for planning and zoning permit applications

May 16, 2025 | Delray Beach, Palm Beach County, Florida

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This article was created by AI using a video recording of the meeting. It summarizes the key points discussed, but for full details and context, please refer to the video of the full meeting. Link to Full Meeting

Delray Beach is set to enhance its planning and zoning application process with a new eServices system, streamlining how residents and businesses submit permits. The system allows users to apply online, track their application progress, and receive important notifications throughout the process.

To begin, applicants can easily navigate the platform by clicking the "apply" button at the top of the page. They can sort applications by categories such as business tax receipts, building permits, and planning and zoning permits, or use the search bar for quick access.
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The application process is straightforward. Users start by adding their location, followed by a detailed description of their proposed request. They can also attach additional narratives and required documents at later steps. A key feature is the ability to add a contact person, making it easier to manage communications.

As applicants progress, they will fill out necessary information, upload required files, and complete supplemental forms available on the website. The final steps include signing the application digitally and reviewing all submitted information before hitting the submit button.

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This new eServices system is expected to simplify the application process, making it more efficient for the community. With these improvements, Delray Beach aims to enhance user experience and ensure timely processing of planning and zoning requests.

Converted from Delray Beach eServices: Planning and Zoning Application meeting on May 16, 2025
Link to Full Meeting

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