Frontier Communications announces fiber installation plans for Dallas neighborhoods

The Westville Town Council meeting on May 17, 2025, highlighted significant advancements in local telecommunications infrastructure, with Frontier Communications announcing plans to expand its fiber optic network throughout the area. This initiative aims to enhance both data and voice services for residents, marking a shift from older copper lines to more reliable fiber technology.

Frontier's representative detailed the rollout process, indicating that permitting is expected to be completed by August, with construction beginning shortly thereafter. The company anticipates connecting between 2,000 to 3,000 households each month, ensuring a gradual and manageable expansion to avoid overwhelming the existing infrastructure.

A key feature of the new service includes an optional battery backup unit, allowing customers to maintain phone service during power outages, a concern for many who still rely on traditional landlines. The representative emphasized the importance of communication with residents, promising to distribute door hangers and provide contact information for any inquiries or issues that may arise during the installation process.

Council members expressed concerns about the current state of the copper network, noting that many access boxes remain open and unattended. Frontier acknowledged these issues and committed to addressing them, ensuring that their contractors are licensed and that restoration of any disrupted yards will be part of the service.

As the meeting concluded, the council underscored the importance of maintaining clear lines of communication between residents and Frontier, especially regarding any potential easement conflicts or construction-related disruptions. The anticipated improvements in telecommunications are expected to significantly benefit the Westville community, providing faster and more reliable services to its residents.