Zions Bank ends automatic withdrawals for utility payments by January

During the Castle Dale City Council meeting on January 9, 2025, significant discussions centered around improvements to the city's utility payment system and ongoing challenges with the water system infrastructure.

A key topic was the transition away from automatic withdrawals through Zions Bank, which will end on January 31. City officials emphasized the importance of this change, encouraging residents to sign up for Express Bill Pay. This new system will allow customers to manage their utility accounts more effectively, providing them with immediate access to their balances and billing information. The goal is to enhance convenience for residents, many of whom expressed dissatisfaction with the previous automatic withdrawal method. The city is promoting this shift as a way to streamline payments and improve customer service.

In addition to payment system updates, the council addressed ongoing issues with the city's water system. Officials reported that the current reading system has been malfunctioning for some time, complicating water management. Efforts are underway to obtain new hardware and software, with city staff actively pursuing solutions. The council noted that this problem is not unique to Castle Dale, as other towns in the region are experiencing similar difficulties.

The meeting highlighted the city's commitment to improving utility services and addressing infrastructure challenges, which are crucial for the well-being of residents. As the council moves forward, they aim to keep the community informed and engaged in these important developments.