[{"_1":2,"_123":-5,"_124":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75,87,99,111],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6544847,"mediaKeyId","3413758-3f1b8d5407e2bdec756c8cb80f1fd000","parentId",3413758,"title","County briefs Board on Crisis Receiving Center: beds, licensing, Medicaid waiver and construction timeline","audioSeconds",358,"startMs",4811000,"endMs",5169000,"viewUrl","/Search/View?dp=1&key=3413758-3f1b8d5407e2bdec756c8cb80f1fd000&start=4811&end=5169","thumbnailUrl","https://assets.pipeline.soar.com/3413758-3f1b8d5407e2bdec756c8cb80f1fd000/thumbnail_4811000.jpg","articleUrl","/articles/6544847/Prince-William-County/Virginia/County-briefs-Board-on-Crisis-Receiving-Center-beds-licensing-Medicaid-waiver-and-construction-timeline","mediaUrl","https://secure.pipeline.soar.com/6544847-c16ba24b5dccea1a9e20caf6f99779a9/orig.mp4?Expires=1771148389&Signature=eVlprujHr7TiBX13PDOYoGQ1uX-~REsAdhD6agsBhIta3Jk1j4MzuHvUXCRh4SFxPSzo4cWV-yw4HRMvlYrOZeS8l4XMdpEbx-AQPG82HDg-Lx1iNW3GVD3uDoDjIYUpzVQT7COwpDPHq2-j-8L~vwCcgI6C8je-6jaPkPOnBaBMs2o~ccOGWrzOsZe9Fn0Sbj3HUZc3a5Zz-b00zdzg6qeYRRjw2JaTpptmVRpouAVScFvUZC9s4bDvzvm0G~bTdTcjpwfVhdBHIH9babKm0WoysuA7YwQRT5Cs4oDNVzqQz1hEKwrygpkr3-Aek53VYesOSbX2dZs~xlPFeobl8A__&Key-Pair-Id=KUT5TJCACFTXG","author","Prince William County","date","2025-05-20T00:00:00Z","article","County staff gave a two-part update on the Crisis Receiving Center (CRC) Complex at Worth Avenue, describing the facility’s program model, vendor operations, licensing and construction timeline.

Lisa Madron, Chief Transformation Officer, said the CRC Complex will include an adult CRC with 16 23‑hour observation units and 16 crisis-stabilization beds and a youth CRC with the same configuration, plus eight co-located outpatient or community programs. The complex will operate every day and provide emergency stabilization, a 23‑hour observation option, a residential stabilization component if needed and withdrawal management. Madron said Connections Health Solutions, a national crisis-services vendor, will provide treatment services.

Madron reviewed the project history: Board directives in 2021 to explore crisis-stabilization resources, state funding and county purchase of the Worth Avenue building in 2023, selection of Taft Construction as general contractor and demolition beginning in January 2024. She said a key funding and reimbursement complication emerged in August 2024 when the Virginia Department of Medical Assistance Services (DMAS) designated the CRC an “Institute for Mental Disease” because it exceeds 16 beds; that designation prevents full Medicaid billing for treatment services without a CMS waiver. Madron said DMAS submitted a waiver application to the Centers for Medicare & Medicaid Services in December 2024 and that CMS review historically can take 18–24 months. She said, however, that the facility could open without the waiver because the Board and the State provided match funding: “Each of you providing the $5,700,000 to make up the estimated 11.4 anticipated full Medicaid revenue,” Madron said, and that the county anticipates occupancy permit by August 2025 with licensing and a ribbon-cutting scheduled for Sept. 8 and community tours Sept. 9–10; staff indicated an anticipated opening the week of Oct. 6.

Facilities and Fleet Management Director Matt Villareal gave a construction update. He reviewed an accelerated timeline of site selection, demolition and redesign and said the county truncated typical A&E and design timelines to about 11 months. Renovation work began in January 2024; Villareal said Taft Construction is the contractor, that the county expects an occupancy permit in August 2025, and that staff have been completing interior finishes, systems commissioning, furniture and punch-list items.

Villareal detailed major renovation work: large-scale demolition, new underground utilities (sewer, water, electrical), installation of columns and floor cuts, and concrete work. He described a parking-lot and lighting issue where an outside electrical contractor found and repaired the fault and allowed replacement of fixtures with LEDs for under $200,000 — a savings the project manager estimated at roughly $400,000 compared with an initial contractor quote. Villareal said the parking lot would be repaved before or shortly after opening and that furniture was being installed in community-services spaces.

Supervisors asked about risk of further delays; staff said they hoped for no additional delays but noted that DMAS/CMS waiver timing is a longer process and that state licensing after occupancy permit can take up to 90 days but is being prioritized for an expedited review. Supervisors thanked project staff for cost savings and fast timelines and reiterated interest in the planned ribbon cutting and tours.","mediaType","Video","parentTitle","Prince William County - Board of County Supervisors Meeting - Work Session - May 20, 2025","oneSentenceSummary","County staff told supervisors the Worth Avenue Crisis Receiving Center Complex will open as an adult and youth CRC, each with 16 observation units and 16 crisis stabilization beds, operated by Connections Health Solutions; construction is on track for an August occupancy permit and a Sept. 8 ribbon-cutting, but a DMAS/CMS Medicaid-waiver issue could affect long-term Medicaid billing.","taxTitle","Prince William County, Virginia","taxId",21018,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6544852,"Prince William development services outlines permitting reforms aimed at faster, more predictable reviews",561,3073000,3634000,"/Search/View?dp=1&key=3413758-3f1b8d5407e2bdec756c8cb80f1fd000&start=3073&end=3634","https://assets.pipeline.soar.com/3413758-3f1b8d5407e2bdec756c8cb80f1fd000/thumbnail_3073000.jpg","/articles/6544852/Prince-William-County/Virginia/Prince-William-development-services-outlines-permitting-reforms-aimed-at-faster-more-predictable-reviews","https://secure.pipeline.soar.com/6544852-d72a8574a5894ce37fc4deb0d0910fb2/orig.mp4?Expires=1771148389&Signature=SR3tGAU-gsTAul6OH0q1lXQLky4esbGcwXNAUbR-gVuMNhEyckjPsHLewk3HAZ9iOZeLktOfuQPuoJKlOLh-Qmhf-E1T4GusyvWikaOrexiQk6R0VGjppBHnCRsTH1s2Yae4MjNuWjMX1M8dk~EWjrYlc6ErYTe1Hdi9QnQClHS5YH4bSE0-bBlq2YxZV~GRF0PYbwJP3wIzsLLU-lS-4f7RI5f3e-FgtI8x2cPEeWs4~6hgTRouGbeCGo8K6DFRD3qcBvV5F-q4rBQV5Ek4DGQRcp5w~RKc8C5JUaFFhG-7lRRQekHi9-igNfEJgf~d1so6WJAAKg2VE9Ot9F7sVQ__&Key-Pair-Id=KUT5TJCACFTXG","Mandy Spina, Director of Development Services, briefed the Board of Supervisors on an ongoing permitting improvement initiative she said is focused on reducing time and cost, increasing predictability and improving customer experience for homeowners, business owners and developers.

Spina said the county has initiated or completed 11 process improvements since September 2024 and highlighted three specific projects: (1) a virtual-appointment pilot in the Fire Marshal’s Office that will move to full implementation in June; (2) e-portal application improvements that will add a mandatory checkbox linking applicants to interactive process maps and stated review times; and (3) a multi-phase set of recommendations received from the Prince William Chamber of Commerce, which produced 36 permitting recommendations and identified two priority projects for staff to pursue: building plan review and the site plan process.

On review times, Spina said the county follows DCSM timeframes for site-plan reviews: a first review target of 27 days and a second review target of 17 days; she said expedited reviews would cut those times roughly in half. For building-plan reviews, she said typical first-review targets range from about 10 to 20 days depending on complexity, with second-review targets from five to 10 days for some projects. Spina said staff has implemented internal flags for projects that reach a third-review cycle so agencies can convene and address outstanding comments.

The building-plan review improvement effort formally kicked off May 14 with the building official and six industry members. The team will examine three areas: restoring some form of expedited plan review (virtual, hybrid or in-person), revising third-party plan-review policies and considering the possibility of waiving plan review for low-risk commercial projects (a model the county has used on the residential side and for SolarAPP Plus).

On the Chamber recommendations, Spina said staff categorized 36 suggested changes into initiation, discovery and implementation phases; the commercial development committee prioritized two major projects (building-plan review and site-plan process changes). Staff has studied peers such as Loudoun County for conditional site-plan approvals that allow parallel processing of some reviews and convened a six-hour process-mapping session in January with review agencies and directors led by the Transformation Management Office.

Spina said the e-portal improvements will include clearer next-step language and links to contacts for other agencies holding reviews, plus stated review-time expectations so applicants understand what to expect and how to escalate or ask for help.

Supervisors praised the collaboration and asked how the county would keep end users and contractors informed when responsibility for an action shifts between agencies or to the state. Spina said the site-plan process maps will include agencies such as VDOT and Prince William Water with contact links, and staff will coordinate with those external agencies before publishing the maps.

Spina and supervisors also discussed tradeoffs of waiving plan review for residential work and possibly for some low-risk commercial projects: staff said the building official would have final discretion on what is eligible and emphasized inspection and enforcement would follow any waiver.","Prince William County Development Services described a multi-pronged effort to speed permitting, reduce uncertainty and improve customer experience by expanding virtual appointments, adding clearer e-portal process maps and prioritizing two Chamber of Commerce recommendations: site-plan and building-plan review reforms.",{"_33":88,"_35":36,"_37":38,"_39":89,"_41":90,"_43":91,"_45":92,"_47":93,"_49":94,"_51":95,"_53":96,"_55":56,"_57":58,"_59":97,"_61":62,"_63":64,"_65":98,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6544855,"Prince William County rolls out PWC Works 311 system to centralize resident service requests",149,2417000,2566000,"/Search/View?dp=1&key=3413758-3f1b8d5407e2bdec756c8cb80f1fd000&start=2417&end=2566","https://assets.pipeline.soar.com/3413758-3f1b8d5407e2bdec756c8cb80f1fd000/thumbnail_2417000.jpg","/articles/6544855/Prince-William-County/Virginia/Prince-William-County-rolls-out-PWC-Works-311-system-to-centralize-resident-service-requests","https://secure.pipeline.soar.com/6544855-d3f545e1a0aa4d857b8418fc51d7578a/orig.mp4?Expires=1771148389&Signature=CGFo1uvC~NvaZljuNUb87ECtdqioLj7~PTsyaClSzYstOcZtoI11KVcDB5TGJSqnggyMbDDc1B-4KLaDsWBk5X1hBpKcGxwDe9CSw~wFkuVncu-xWtwX5PmNv92D7i~KCkTawRyNmKCubq6XWKLXs7TEfnDePIX-dam0Arty--m-7fhhyr9ZHFhPkuhchYQrC4ebjyoZJlV5HO7Febwg5ULXoHw72e9mTxWao974x0Z5eykhVsoTESLEHTz74rNJtKC7k~e0RXklrtBa0-W8QD2lAJpKoSZMuPIXQFiCIZJi4UAlj~RhaBEfxN~psoznNvQ5DWztJL9zYARKaHz6jQ__&Key-Pair-Id=KUT5TJCACFTXG","Prince William County Executive Shorter announced the launch of a consolidated resident-service platform — branded in the meeting as “PWC Works” — that county leaders said will let residents submit, track and receive updates on service requests from a single online or mobile interface.

Shorter told the Board of Supervisors the system launched the prior week and that county communications prepared a short video. “Welcome to PwC,” he said while showing the clip, which described the platform as “1 stop shop for service requests. Our 247 for quick answers and guidance.” Shorter credited the Department of Information Technology and named Rob Mancini, director, for leading the effort and said 11 county agencies and roughly 43–44 service-request types were initially available.

Board members said the platform should reduce nonemergency 911 calls and improve constituent service tracking. Supervisor Franklin said her office shadowed 911 operators and found many calls are for routine information; she called 311 a “good system to launch.” Supervisor Angry and others asked whether district offices and chiefs of staff could enter requests manually and whether the platform would capture calls that are still placed by phone. Shorter and staff said the platform can record who opened a service request, where the request originates (including magisterial district), how long it takes to close the request and whether repeat requests are being filed.

Mandy Spina, Director of Development Services, and other department staff briefed supervisors on planned rollouts and training for supervisors’ offices; Shorter said IT and the project team had briefed district offices ahead of the launch.

Supervisors pressed staff on whether the district offices’ existing manual tracking could be merged with the new system; staff said that feature is available — a request can be opened by a resident, a district chief of staff, or another county employee and that the county will produce regular reports showing types of requests and closure times.

County leaders said the platform will support accountability by showing who handled requests, where callers are located and how long closures take. Shorter and board members said they expected continued refinements and reporting back to the Board on performance.","County Executive Shorter announced the launch of PWC Works, a consolidated 311-style system intended to let residents submit and track service requests across county departments. Supervisors praised the tool’s reporting and accountability features and asked about integration with district offices.",{"_33":100,"_35":36,"_37":38,"_39":101,"_41":102,"_43":103,"_45":104,"_47":105,"_49":106,"_51":107,"_53":108,"_55":56,"_57":58,"_59":109,"_61":62,"_63":64,"_65":110,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6544837,"Board votes: closed-session authorization and acceptance of two internal audit reports — unanimous",8222,2940000,11162000,"/Search/View?dp=1&key=3413758-3f1b8d5407e2bdec756c8cb80f1fd000&start=2940&end=11162","https://assets.pipeline.soar.com/3413758-3f1b8d5407e2bdec756c8cb80f1fd000/thumbnail_2940000.jpg","/articles/6544837/Prince-William-County/Virginia/Board-votes-closed-session-authorization-and-acceptance-of-two-internal-audit-reports-unanimous","https://secure.pipeline.soar.com/6544837-ff80ee25524fca1d8c85bd8283a8aa51/orig.mp4?Expires=1771148389&Signature=bnESZ~d0zzO-lO22nTu-Qb6cHhMqq34vuygyRVzo8WkBKbdAOaJmvTvb17a6np0YvvNiWhEuU~PjoUnLsH7TtqxC2Dd24BP~4Pki~PrQLZurRj2wsGPRZILQjHGgK8YJJldWqwfP5ZyMel1OPNYD9VStpSzXmOdHp89bNSn4iibhXjsPKj0wA0pbBSISSoTpBjQituNJJ3PEWNYWmhjJVvCOIgM41gFFqNtWAVDt7sSE2qhQ9ZG~e9xjzcWYScQyLoaBphHiMME7RtCvlUC7CIfVvWqC2~RPHrKEdRArYyndKs7f8rc05e2QB~EmKnbShHAuW2QjC03DOdtORaybrg__&Key-Pair-Id=KUT5TJCACFTXG","At the May 20 meeting the Prince William County Board of Supervisors took two formal actions recorded in the transcript.

First, the Board approved a motion to go into closed session for consultation with legal counsel and staff briefings on several items, which the county attorney’s office said were appropriate under Virginia Code §2.2‑3711 (a)(1), (7) and (8). The motion passed on a unanimous vote.

After returning from closed session the Board certified the closed-session discussion and then voted unanimously to accept two internal audit reports: (1) the American Rescue Plan Act calendar year 2024 subrecipient monitoring report (interim) and (2) the government staffing assessment phase 2 report. The motion to accept the audit reports was brought and seconded on the record and the vote was recorded as unanimous.","The Board voted unanimously to enter the closed session under Virginia code provisions and later unanimously accepted two internal audit reports: the American Rescue Plan Act (calendar year 2024) subrecipient monitoring interim report and the government staffing assessment phase 2 report.",{"_33":112,"_35":36,"_37":38,"_39":113,"_41":114,"_43":115,"_45":116,"_47":117,"_49":118,"_51":119,"_53":120,"_55":56,"_57":58,"_59":121,"_61":62,"_63":64,"_65":122,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6544842,"County presents street-outreach data and advertising campaign metrics as panhandling spikes in warm months",828,5160000,5988000,"/Search/View?dp=1&key=3413758-3f1b8d5407e2bdec756c8cb80f1fd000&start=5160&end=5988","https://assets.pipeline.soar.com/3413758-3f1b8d5407e2bdec756c8cb80f1fd000/thumbnail_5160000.jpg","/articles/6544842/Prince-William-County/Virginia/County-presents-street-outreach-data-and-advertising-campaign-metrics-as-panhandling-spikes-in-warm-months","https://secure.pipeline.soar.com/6544842-ac2f219656bcb6dcc200e687bab96291/orig.mp4?Expires=1771148389&Signature=Ws6HEz3nMgVWLfAmTlzNtSiOFgjFEoP2JNtgF8LhWiSIEvOMR0yBbGKVF-VlUeQpCYERxCnCDBlGHARgHyECUyKak3YhYsRrLTkwaDy7i40ieHrYgDGQ8bzoX2s6JeZtQJniGr9oAGnajuU3BiSkSfE4GvO28pDYkbSN-M0q2z3qJwePsTDcaxdxwdDHIKzPoFo6ENgatQIBiA4WefvI8F33flZO-DnThjE3AQDS6ibThsCe~t7O4mO7MGnIAIXP7hLtYQ5ITMMRHMdsmgkUTIHgzZCln-L1eTimmtRto1rDZjOQu4mtcL065kTbPOZQm1KtGGHh1OWrVJe7DfnEEA__&Key-Pair-Id=KUT5TJCACFTXG","Prince William County social-services staff reported data from a street-outreach pilot and communications staff described results from a paid public-awareness campaign called “Give Where It Counts.” Officials said outreach and communications together are intended to reduce direct giving to panhandlers and connect people to services.

Phyllis Janice Holt, Director of Social Services, said the county’s street outreach team consists of three staff (the team was recently increased from one worker and the department requested two temporary positions for FY 2026 so the roles can become permanent). Holt said the team responds to reports of panhandling and attempts to connect people to shelter, benefits and treatment; constituents can report panhandling concerns by calling (703) 792‑3939 or emailing pwcpanhandling@pwcgov.org.

Holt said that between the period covered in the presentation (start June 1 to April 15 as used in material for the briefing) outreach staff engaged 78 individuals: 31 identified as not homeless (community outreach) and 47 identified as homeless (street outreach). She reported that older adults (55+) were well represented in both groups and that the white/non-Hispanic category was the largest racial group listed (46 individuals) followed by Black/African American (15 individuals). Holt said disability prevalence was 29% among non-homeless panhandlers and 40% among panhandlers experiencing homelessness; monthly income was reported by 28.1% of non-homeless panhandlers and by 8.5% of those experiencing homelessness. Holt said opioid use was self-reported for 13.2% of panhandlers experiencing homelessness and zero among non-homeless respondents; she also said Spanish was the most common translation need and that staff can access a language line when needed.

Holt described geographic patterns by police district: West had 25 panhandlers (17 homeless, 8 not), Central had 30 (17 homeless, 13 not) and East had 17 (9 homeless, 8 not). She said the primary reasons cited were economic instability and gaps in the safety net for non-homeless individuals and lack of housing and inability to afford hotels/motels for people experiencing homelessness. Holt said, as of the presentation window, 10 outreach clients entered emergency shelter and closed their outreach case, two clients transitioned to family or permanent housing and one death from opioid use was reported among the group.

Nikki Brown, communications and engagement, reviewed the county’s paid media campaign to change giver behavior. The Board allocated $60,000 for paid media; county staff said roughly $40,000 was spent in late November–December to reach the holiday giving season, leaving about $20,000 for targeted impressions in spring and summer. Brown reported campaign results including nearly 3,700 county website page views tied to the campaign window, about 690,000 streaming impressions with an 89% video-completion rate (staff characterized that completion rate as “unusually high”), 561 clicks from streaming platforms, and high impressions from mall and theater placements. Brown said she will continue targeted buys for Memorial Day and July 4 and will use remaining funds for posters and gas-station ads in corridors identified by outreach data.

Supervisors asked about seasonal variation, whether the data capture will be continuous (staff said it will), how follow-up is handled when someone previously connected returns to panhandling (staff said outreach cases are kept active for 90 days then closed unless reengaged), and how vendors and community partners could better advertise donation channels. Brown said county toolkits and posters are available for partners and that the county will pursue signage in collaboration with transportation staff for moveable intersection signs.

Board members praised outreach staff and requested further data tracking, more frequent reporting, and continued coordination with the communications campaign and community partners.","Social services described outreach to 78 people identified as panhandling (31 non-homeless, 47 homeless) and recommended expanding street-outreach staffing; communications reported a paid media campaign that produced high video-completion rates and nearly 690,000 streaming impressions.","actionData","errors"]

Article not found

County briefs Board on Crisis Receiving Center: beds, licensing, Medicaid waiver and construction timeline

Prince William development services outlines permitting reforms aimed at faster, more predictable reviews

Prince William County rolls out PWC Works 311 system to centralize resident service requests

Board votes: closed-session authorization and acceptance of two internal audit reports — unanimous

County presents street-outreach data and advertising campaign metrics as panhandling spikes in warm months