City's IMS Department enhances communication and cybersecurity with new budget changes

Salt Lake City Council's recent work session highlighted significant advancements in the city's communication and technology infrastructure, aimed at enhancing public engagement and cybersecurity. The meeting, held on May 20, 2025, showcased the efforts of the Information Management Services (IMS) team, led by Director John Rand, to streamline citywide communications and improve digital services.

A key focus of the session was the integration of the language access program into the IMS team, which is expected to enhance communication with non-English speaking residents. This move, part of a broader budget amendment, reflects the city's commitment to inclusivity and effective public engagement.

The council discussed the ongoing Web 3 project, which aims to revamp the city’s website by improving content management and accessibility. Training sessions for city employees on effective web communication are already underway, with the goal of creating a more user-friendly online experience for residents. This initiative is particularly timely as the city transitions to a .gov domain, mandated by state law, which enhances the security and authenticity of city communications.

Budget adjustments were also a significant topic, with a proposed shift from part-time to full-time positions in graphic design to bolster the city's branding efforts. The council emphasized the importance of mentorship in the apprenticeship program, aiming to provide a more focused and supportive environment for new talent.

Overall, the meeting underscored Salt Lake City's proactive approach to modernizing its communication strategies and enhancing cybersecurity measures, ensuring that residents receive timely and accurate information while fostering a more connected community. As these initiatives progress, the city anticipates improved public engagement and a stronger digital presence.