Shentel outlines progress on $30M broadband project in Franklin County

The Franklin County Board of Supervisors held a crucial meeting on May 20, 2025, focusing on significant updates regarding broadband expansion projects in the area. The discussions highlighted the ongoing efforts to enhance internet connectivity, which is vital for residents and businesses alike.

One of the primary topics was the Shentel broadband project, which aims to provide service to over 3,500 homes across the county. Jesse, a representative from Shentel, reported that approximately 57% of the project is currently serviceable, with expectations to increase this to about 68% by June. The project, which has a total budget of $30.5 million, is a collaborative effort involving state and local funding, with Shentel contributing a substantial portion. However, delays in obtaining necessary permits from Appalachian Power (AEP) have posed challenges, with Jesse indicating that the completion date has been extended to October 2025.

Rob Taylor from Appalachian Power addressed concerns regarding the permitting process and the impact of storm-related work on project timelines. He assured the board that AEP is committed to meeting the July 1 deadline for completing the necessary make-ready work, although past delays have led to skepticism among board members. The board expressed disappointment over AEP's performance, emphasizing the need for consistent updates and accountability as the deadline approaches.

In addition to Shentel, Rob Mann from River Street provided updates on their broadband project, which is also progressing. The project, funded through a combination of federal and local resources, aims to serve approximately 2,900 locations. Mann noted that construction is underway, with several permits already secured, and they anticipate connecting the first customers by August.

Lastly, Rodney Gray from Zytel introduced their new broadband initiative, which is set to provide service to over 5,500 customers in Franklin County. Gray highlighted the company's commitment to underground installations and community partnerships, including providing free internet services to local volunteer fire departments.

The meeting underscored the board's commitment to improving broadband access in Franklin County, a critical issue for enhancing economic development and quality of life for residents. As the projects move forward, the board plans to monitor progress closely and ensure that all stakeholders remain accountable to their commitments.