Clayton Mayor reviews higher electric bills and utility strategies for customer relief

The Clayton Town Council meeting on May 5, 2025, focused on significant discussions regarding electric utility rates and consumption trends during the recent winter months. The meeting highlighted the impact of extreme cold weather on electric bills and outlined strategies for improving customer communication and understanding of utility usage.

During the meeting, it was reported that electric bills for the winter of 2025 were notably higher, attributed to January being the second coldest January in over 30 years. The town experienced two major cold events, leading to an average of 40 days with temperatures below freezing. This extreme weather resulted in a 23% increase in overall electricity consumption from January to February compared to the previous year, with average bills rising by approximately 20%.

The council discussed the reliance on electric heat in Clayton, noting that heat pumps become less efficient below 34 degrees, leading to increased usage of auxiliary heating, which significantly raises electricity consumption. The data presented emphasized the need for residents to understand how their heating systems operate under cold conditions.

In response to the rising bills, the council is implementing several strategies to assist customers. These include a redesign of utility bills to make them more user-friendly, a website overhaul for easier access to information, and a campaign promoting energy audits. A new self-service energy audit tool was also introduced, allowing residents to input details about their homes and receive tailored energy-saving tips.

Additionally, Craig Brown from 1898 & Co. presented an electric rate study for fiscal year 2026, indicating that Clayton's residential sector continues to grow, with customer numbers increasing by over 8% last year. The study proposed a 2% rate increase for the upcoming fiscal year, with a forecasted increase of 3% in subsequent years. This approach aims to manage the financial health of the electric utility while addressing rising operational costs.

The council's discussions underscored the importance of proactive communication with residents regarding utility usage and the financial implications of extreme weather. The meeting concluded with a commitment to continue exploring ways to support customers in managing their electric bills while ensuring the sustainability of the town's electric services.