Knoxville Transit Commission evaluates bus stop policy before June 1 changes

On May 24, 2025, the City of Knoxville held a significant meeting addressing public transportation changes, particularly focusing on bus route adjustments and community communication strategies. The discussions highlighted the removal of a bus stop on Broadway, which will no longer be served by the Route 15. This change has raised concerns about adequate notice for passengers who may rely on this service.

Commission members emphasized the importance of timely communication regarding bus stop removals. One commissioner suggested that the commission should establish a clear policy outlining the timeline for notifying the public about such changes. The goal is to ensure that all passengers, especially those who may not frequently use the bus system, are well-informed and can adjust their travel plans accordingly. The discussion acknowledged that while the transit authority strives to provide updates through various channels, including signage and social media, these methods may not reach all affected individuals effectively.

Additionally, the meeting touched on the need for a balanced approach when making decisions about bus routes. One commissioner raised a question about how the transit authority assesses requests for new stops, particularly in areas with significant senior populations. It was clarified that feedback from service providers and community members plays a crucial role in these decisions, ensuring that the needs of vulnerable populations are considered.

Another key topic was the upcoming downtown connector route, which is expected to accommodate increased traffic due to the new stadium. Concerns were voiced about the potential for the area around the stadium to become overly reliant on parking, detracting from the urban charm and walkability of downtown Knoxville. Commissioners stressed the importance of integrating existing parking facilities, such as the Dwight Kessel garage, into the transit plan to promote public transportation use and reduce congestion.

In conclusion, the meeting underscored the ongoing efforts of the City of Knoxville to enhance public transportation services while addressing community concerns. As the city prepares for significant changes in transit routes, establishing clear communication policies and considering community feedback will be essential in ensuring a smooth transition for all residents. The commission plans to revisit these discussions in future meetings to refine their strategies and address any unresolved issues.