New York's Gogo Grandparent program enhances transportation for older adults

The Washington County Health & Human Services meeting held on April 30, 2025, focused on various programs aimed at improving the well-being of residents, particularly older adults. The meeting began with discussions on the ongoing initiatives and services provided by the department, emphasizing the importance of community support and engagement.

One of the key topics was the "telephone reassurance" program, which offers voluntary phone calls to individuals feeling lonely or socially isolated. This service is provided at no charge and aims to foster connections and provide companionship to those in need.

The meeting also highlighted the transportation challenges faced by older adults in rural Washington County. The department discussed its partnerships with local senior centers and the New York State Office for Aging to provide transportation support. A notable service mentioned was "Gogo Grandparent," which utilizes rideshare options like Uber and Lyft, specifically tailored for older adults. This service allows users to call for rides, ensuring they receive assistance from drivers trained to meet the unique needs of seniors.

The success of the Gogo Grandparent program was underscored by the sharing of personal stories, including that of Sally Raposa, a recipient who expressed gratitude for the free rides that allow her to maintain her independence. Since the partnership began in 2023, approximately 1,100 rides have been provided to New Yorkers, demonstrating the program's impact on enhancing mobility for older adults.

The meeting concluded with a review of the various transportation services available, including those provided through the department's collaboration with the Department of Social Services (DSS). The discussions reflected a commitment to addressing the needs of the community and ensuring that older residents have access to essential services that promote their independence and quality of life.