Community Waste Disposal outlines Glen Heights trash service changes and upcoming rate increase

During the Glenn Heights City Council meeting on May 27, 2025, a significant discussion centered around the upcoming rate increase for Community Waste Disposal (CWD), set to take effect on June 1, 2025. City Manager Clifford Blackwell introduced the topic, which was further elaborated by Jason Ramer, president of CWD, and his father, Greg Ramer, the company's founder and CEO.

The council reviewed the rationale behind the rate increase, which is tied to the operational changes CWD implemented since taking over waste management services in June 2022. The transition from a once-a-week pickup to a five-day service schedule was highlighted as a key improvement aimed at enhancing customer service and efficiency. Jason Ramer explained that this change allows for better resource utilization, as two trucks can effectively service the city across five days, rather than requiring ten trucks for a single day of collection.

The council also addressed community concerns regarding the recycling schedule, which has shifted to an every-other-week service. CWD representatives acknowledged the confusion this may cause and emphasized their commitment to improving communication with residents. They have developed various educational tools, including an online address search tool and social media graphics, to help residents understand their waste collection schedules better.

Another point of discussion was the collection of bulky waste and brush. CWD has implemented a new policy allowing for weekly pickups of up to four cubic yards of bulky waste or loose brush, with specific guidelines on how this waste should be prepared for collection. This change aims to streamline the process and ensure that residents can dispose of yard waste more effectively.

In conclusion, the meeting underscored the city's ongoing efforts to enhance waste management services while addressing community needs. The upcoming rate increase reflects the operational adjustments made by CWD to provide better service, and the council is committed to ensuring that residents are well-informed about these changes. As the city moves forward, continued communication and education will be vital in helping residents adapt to the new waste disposal policies.