MTA introduces OmniCard for AccessRide customers starting December 2024

In a recent meeting of the Manhattan Community Board 2's Traffic and Transportation Committee, key updates regarding the Accessoride service and the transition to the new Omni payment system were discussed, highlighting significant changes aimed at improving accessibility for riders.

As the city gears up for the full implementation of the Omni system, which is set to replace the Accessoride MetroCard, officials outlined the benefits of the new Accessoride Omni ID card. This single card will serve as both an identification and payment method for eligible customers, allowing them to travel seamlessly across subways, local buses, and Accessoride vehicles. The Omni card will also facilitate cashless transactions, enabling users to load funds online or at designated locations.

One of the standout features of the Omni system is the introduction of zero-fare taps for eligible customers, allowing them four free trips per day on subways and local buses. These zero-fare taps will not count towards the seven-day fare cap, resetting daily to ensure that riders can maximize their travel without incurring costs.

The meeting also emphasized the importance of personal care attendants (PCAs) in the Accessoride program. Customers approved for PCA services can travel for free with their attendant, while additional guests will need to pay a fare. This initiative aims to enhance the travel experience for those requiring assistance, ensuring that they can access public transportation without financial burden.

Committee members encouraged attendees to utilize the resources available on the MTA website, including video tutorials on how to navigate the new app and the Omni system. They also reminded users of the importance of calling ahead to confirm trip statuses and to request taxi authorizations when necessary.

As the transition to the Omni system continues, the community board remains committed to ensuring that all riders are informed and prepared for these changes, which promise to streamline the travel experience for many New Yorkers. The meeting concluded with a call for ongoing feedback from the community to further refine and enhance transportation services in Manhattan.