Shippensburg Area School District discusses costly phone system upgrades and service issues

In the heart of Shippensburg, the school board convened on May 27, 2025, to address pressing issues affecting the district's educational infrastructure. As the meeting unfolded, board members engaged in a candid discussion about the district's phone system, which has faced significant challenges in recent years.

The conversation revealed a stark reality: the district is grappling with a costly and outdated phone system that has been deteriorating since the retirement of a key staff member. Board members expressed concern over the rising costs associated with maintaining the current system, which relies heavily on internet-based technology. The total projected cost for upgrading the system stands at approximately $135,000, a hefty investment that includes new phones and setup fees.

One board member emphasized the urgency of the situation, noting that the district's reliance on an outdated system has led to frustrations, including misdirected calls to other schools. "I appreciate all this. I know it's been an issue for years," they remarked, highlighting the board's commitment to improving communication infrastructure.

The discussion also touched on the implications of potential changes in service providers. As more districts consider leaving the current service, the remaining members could face increased costs. This uncertainty looms over the board's decision-making process, as they weigh the benefits of switching to a new provider against the financial implications.

As the meeting transitioned into the planning and action segment, board members reaffirmed their dedication to representing all students in the Shippensburg Area School District. The evening concluded with a moment of silence, a poignant reminder of their responsibility to the community they serve.

With the challenges of the phone system laid bare, the Shippensburg Area School District stands at a crossroads, poised to make decisions that will shape the future of communication within its schools. The board's commitment to addressing these issues signals a proactive approach to ensuring that every student receives the support they need, regardless of the obstacles ahead.