During the recent City Council Workshop held on December 5, 2024, in Redmond, Oregon, discussions centered around enhancing community engagement through the local Chamber of Commerce. A key topic was the transition from traditional printed materials to digital formats for promoting local businesses, reflecting a broader trend in how information is shared in the digital age.

Council members highlighted the importance of the Chamber's role in supporting its business members by providing accessible information to both residents and visitors. The conversation emphasized that many Chambers across the country have shifted to digital welcome packages, making it easier for newcomers to access vital information about local businesses without needing to visit physical locations.

One council member noted that they have not sent out a hard copy welcome package in over a decade, opting instead for digital communications. This shift not only aligns with modern consumer habits but also enhances the efficiency of information dissemination. The discussion included suggestions for creating a downloadable PDF or a link on the Chamber's website, allowing residents and visitors to easily access business information.

However, it was clarified that the responsibility for maintaining and updating this information lies with the Chamber members themselves. The council acknowledged that while the Chamber provides a platform for visibility, individual businesses must ensure their information is current and accessible.

The meeting also touched on the need for clarity regarding the target audience for these resources, particularly new residents and visitors to Redmond. It was noted that while the Chamber plays a significant role in promoting businesses, the specific outreach to new residents may fall outside the scope of the current Tourism and Recreation Taskforce (TRT).

As the City Council continues to explore ways to enhance community engagement and support local businesses, the discussions from this workshop highlight a commitment to adapting to the needs of residents and visitors in a rapidly changing information landscape. The next steps will likely involve further collaboration with the Chamber to refine these digital resources and ensure they effectively serve the community's needs.