Lumen outlines plans for Colorado's NG 911 implementation during key meeting

The 5.21.2025 ESInet User Group Meeting in Colorado kicked off with a focus on the evolution of Next Generation 9-1-1 (NG 9-1-1) services, as Lumen Technologies outlined its role as an Operating Service Provider (OSP). The meeting, which included key stakeholders from various organizations, aimed to clarify Lumen's readiness to support the transition to NG 9-1-1, particularly in facilitating Phase 1 and Phase 2 connectivity.

Jennifer Kirkland from the state 9-1-1 program raised an important point of clarification, expressing concern that the meeting's agenda seemed to focus solely on Lumen's position as an OSP rather than its role as a basic emergency service provider. She emphasized the need for a follow-up meeting to discuss CenturyLink and Intrado's readiness in that capacity, highlighting the importance of comprehensive communication among all parties involved.

The discussion then shifted to the specifics of Lumen's proposal, which included a checklist issued by the FCC for valid requests related to 9-1-1 authority. The meeting underscored the necessity for service providers to prepare their networks for delivering Internet Protocol (IP) services to 9-1-1, marking a significant shift in how emergency services will operate in the future.

As the meeting progressed, participants expressed interest in understanding the implications of these changes and the timeline for implementation. The collaborative atmosphere suggested a commitment to ensuring that all stakeholders are aligned as Colorado moves toward a more advanced emergency response system. The anticipated follow-up meeting will be crucial for addressing the concerns raised and ensuring a smooth transition to NG 9-1-1 services.