Kansas updates Remote Support Services definition to enhance disability assistance

Kansas is set to revolutionize support for individuals with disabilities through the introduction of Remote Support Services, a new initiative unveiled during the Community Support Waiver Town Hall on May 21, 2025. This innovative service aims to enhance independence and safety for participants by utilizing technology to provide real-time monitoring and assistance without the need for physical staff presence.

The Kansas Department for Aging & Disability Services has collaborated with the Coalition for Advancement and Integration of Remote Supports (CARES) to refine the definition and implementation of these services. Key features include the use of two-way communication devices, sensors, and webcams, allowing participants to connect with support staff as needed. The updated service definition emphasizes that remote support can be tailored to individual needs, with care plans developed in partnership with participants.

Privacy and consent are paramount in this initiative. Participants must provide written consent for any audio or video monitoring, ensuring they are fully informed about the nature of the services. Additionally, participants will have the ability to deactivate monitoring equipment at their discretion, reinforcing their right to privacy.

Real-life examples shared during the meeting highlighted the practical benefits of remote support services. One participant with a history of seizures now relies on a seizure mat and camera system, allowing staff to monitor their condition without needing a caregiver present throughout the night. Another participant receives regular check-ins via a tablet, helping them manage daily tasks and ensuring their safety at home.

This shift towards remote support services marks a significant step in Kansas's approach to disability services, moving away from traditional methods and embracing technology to foster greater independence. As the program rolls out, the state anticipates that these services will not only enhance the quality of life for participants but also provide a more efficient use of resources in the support system. For more information, residents can visit the Kansas Community Support Waiver website.