Seattle City Council supports interactive kiosks to enhance downtown business district

Seattle City Council members gathered on June 3, 2025, to discuss a groundbreaking initiative aimed at enhancing downtown Seattle's connectivity and economic vitality through the installation of interactive kiosks. The proposal, championed by the Economic Development Chair, outlines a plan for 30 kiosks to be deployed before the 2026 FIFA World Cup, with an additional 30 planned for the Metropolitan Improvement District and 20 more in various business improvement areas.

These kiosks are designed to serve as vital resources for residents, workers, and visitors, providing free Wi-Fi, real-time transit schedules, library hours, and emergency information in multiple languages. The initiative is expected to generate approximately $1.1 million annually for the Downtown Seattle Association, funding essential community services such as cleaning, safety, and public art installations.

Council members expressed strong support for the kiosks, highlighting their potential to guide users to local businesses and improve public spaces. However, concerns about privacy arose during the discussion, leading to proposed amendments aimed at prohibiting surveillance technology on the kiosks. Council member Strauss introduced an amendment to ensure that the kiosks would not be used for surveillance, citing public apprehension about privacy and potential misuse of technology. Despite these concerns, the amendment was ultimately rejected, with a vote of 4 in favor and 5 opposed.

The council's decision to move forward with the kiosks underscores a commitment to enhancing urban infrastructure while balancing public safety and privacy concerns. As the project progresses, it promises to not only beautify the streets but also stimulate local businesses and foster community engagement in Seattle's vibrant downtown area.