Monrovia Council awards $2.7M contract to ProPark for ADA transportation services

Monrovia City Council has taken a significant step towards enhancing transportation services for residents with disabilities by approving a contract with ProPark LLC, DBA Empire Transportation. During the regular meeting on June 3, 2025, the council unanimously agreed to a three-year agreement valued at $2,732,609, which includes options for two additional one-year extensions.

The contract aims to ensure the continued provision of Americans with Disabilities Act (ADA) compliant transportation services as part of the Go Monrovia program. This decision follows a thorough review of the program's operations and finances, which highlighted the need for sustainable transportation options in the city. The council's focus has been on aligning service hours with actual ridership demand while maintaining late-night and event-based services.

Sofia Souza, a management analyst in the public works department, presented an update on the Go Monrovia program, noting that recent changes implemented in February 2025 have already begun to show positive impacts. These adjustments included revised service hours and increased trip costs, which have helped reduce overall program expenses. The Lyft pass ridership saw a decline, indicating that users are becoming more selective in their usage, but a gradual rebound is expected as residents adapt to the new pricing structure.

The council's decision to approve the contract with ProPark is expected to free up funds for capital improvement projects, with over $500,000 anticipated to be available in the next two years. This financial flexibility is crucial for the city as it continues to enhance its transportation infrastructure.

In addition to the contract approval, discussions also touched on the potential for collaboration with Metro Micro, a transit provider that may offer further options for Monrovia's transportation needs. The council expressed a commitment to exploring all viable alternatives to ensure the best services for the community.

As the city moves forward with the Go Monrovia program and the new contract, residents can look forward to improved transportation services that are both accessible and financially sustainable. The council plans to provide updates on the program's expenditures every six months to ensure transparency and accountability.