OCCK reports growing ridership and new paratransit software for Salina communities

Salina's public transportation system is set to enhance its services significantly, following a recent presentation at the Salina City Commission meeting on June 9, 2025. The meeting highlighted the success of the OCCK (Occupational and Community Connections of Kansas) in providing essential transportation services, particularly for individuals with mobility challenges.

In 2024, OCCK reported a total of 71,000 paratransit rides, with 57,000 of those occurring within Salina. This service is crucial for residents who cannot access fixed-route buses, ensuring they can attend medical appointments and maintain their independence. The commission emphasized that funding is focused on local residents, ensuring that city resources are utilized effectively for the community.

The meeting also showcased the growth of the Citigo service, which provided 245,000 rides in 2024, marking a significant increase in ridership. In May alone, Citigo recorded 30,000 rides, reflecting a surge in demand. To improve user experience, the service will soon introduce onboard Wi-Fi and enhanced ADA compliance features, including automated stop announcements.

OCCK is also implementing new paratransit software aimed at streamlining the ride request process, allowing passengers more control over their transportation needs. This initiative is expected to roll out in January 2026, further improving accessibility for users.

The commission discussed the importance of maintaining a balance in paratransit eligibility, ensuring that services are provided to those who genuinely need them while encouraging more residents to utilize fixed-route options. The current breakdown of ridership shows that 28% of trips are for work, 42% for medical appointments, and 30% for various other needs.

As Salina continues to invest in its public transportation infrastructure, these developments promise to enhance mobility and independence for residents, fostering a more connected and accessible community. The commission's focus on effective resource allocation and service improvement reflects a commitment to meeting the evolving needs of Salina's diverse population.