Mayor Miller reports Anacortes fiber outage and community response at council meeting

In a recent City Council meeting, Anacortes officials addressed a significant internet outage affecting local fiber customers, while also celebrating community engagement and recent events. Mayor Miller, a new fiber customer himself, expressed excitement about the service but acknowledged the challenges faced over the weekend when a technical issue disrupted internet access for many users.

City staff, led by Ms. Xu, detailed the outage, which stemmed from a malfunction in the DHCP server responsible for assigning IP addresses. The team worked diligently through the night to resolve the issue, restoring service by Saturday afternoon. Xu emphasized the importance of local, reliable internet and reassured residents that measures are being taken to prevent future disruptions.

Community feedback was largely positive, with residents appreciating the city's proactive communication during the outage. One local business owner praised the city's response and the helpful advice provided to troubleshoot their internet issues.

In addition to addressing the outage, the council highlighted the success of the recent Waterfront Festival and the North Star Symposium, where city officials gathered valuable insights for future initiatives. The meeting underscored the city's commitment to improving services and maintaining strong community relations, with a focus on transparency and responsiveness.