City implements Gallup Q12 survey to enhance employee engagement and workplace culture

During the recent City Council Work Session on June 9, 2025, city officials highlighted significant advancements in employee engagement and development strategies aimed at enhancing workplace culture. The discussions centered around the implementation of a new performance development system and the transition to a more comprehensive employee engagement measurement tool.

City leaders reported on the successful introduction of the "Threads" culture initiative, which emphasizes feedback, recognition, and accountability aligned with the city’s core values. This initiative is part of a broader effort to foster a positive workplace environment, moving beyond mere employee satisfaction to actively engaging staff in their work.

A key component of this strategy is the adoption of the Gallup Q12 survey, which will serve as the primary measure of employee engagement. This shift not only allows the city to benchmark its performance against other organizations but also encourages continuous improvement among city leaders. The initiative aims to position the city as a best practice organization, with many leaders participating in specialized training to enhance their skills.

As the meeting progressed, officials expressed optimism about the results from the latest survey cycle, indicating that the city is beginning to see positive outcomes from these initiatives. The collaboration with the Human Resources department was also acknowledged, highlighting their professionalism and support throughout the process.

These developments reflect the city’s commitment to creating a supportive and engaging work environment, which is expected to have a positive impact on service delivery to the community. As the city continues to implement these strategies, residents can anticipate improvements in the quality of services provided by a more engaged and motivated workforce.