Exelon launches $10M Customer Relief Fund for low-income Chicago residents

In the heart of Dolton, Illinois, a significant initiative is taking shape to support families and nonprofits struggling with utility bills. During a recent government meeting, representatives from ComEd unveiled a $10 million Customer Relief Fund aimed at assisting those in need within the community.

The fund, a collaboration with local organizations such as the Salvation Army and Neighborhood Housing Services of Chicago, is designed to provide one-time grants to residential customers who have fallen behind on their bills. Eligible customers, defined as those earning at or below 300% of the federal poverty level, can receive grants of up to $500 based on their past due balances. Additionally, nonprofit organizations facing similar challenges can apply for grants of up to $1,000, with no repayment required.

This initiative is part of ComEd's broader commitment to power lives in various ways, ensuring that essential services remain accessible to all. "Keeping the lights on is critical," a ComEd representative emphasized, highlighting the importance of electricity for both households and local businesses. The relief fund is expected to benefit thousands of families and community organizations, with 80% of the funding allocated specifically for low to moderate-income customers.

The meeting underscored ComEd's ongoing efforts to support the community, with previous contributions totaling $133 million in 2024 alone, helping over 220,000 customers. As the Customer Relief Fund rolls out, it represents a vital lifeline for those facing financial hardships, reinforcing the importance of collaboration between utility providers and local organizations in fostering community resilience.