City Council discusses artificial intelligence policy to guide employee usage

During the Pocatello City Council Work Session on June 12, 2025, a significant discussion centered around the introduction of an artificial intelligence (AI) policy aimed at guiding city employees in the responsible use of AI technologies. Chris Sorensen, the city’s Chief Information Officer, presented a draft policy that seeks to establish basic parameters for AI usage within city operations, reflecting the growing integration of AI tools in various sectors.

The proposed policy emphasizes that while generative AI can assist employees in their duties, it is crucial for users to verify the accuracy of AI-generated information before making decisions based on it. This accountability is particularly important given the potential risks associated with AI, such as misinformation and cybersecurity threats. Sorensen highlighted recent incidents, including a case in Utah where a lawyer faced disbarment for relying on AI-generated references that did not exist, underscoring the need for careful oversight.

Council members expressed a mix of support and caution regarding the policy. Some voiced concerns about the necessity of council involvement in future operational guidance updates, emphasizing the importance of transparency and public awareness as AI technologies evolve. Others discussed the potential for a standardized AI platform across city departments to enhance training and expertise, while also recognizing the risks of becoming too reliant on a single system.

The council acknowledged that AI is becoming increasingly prevalent in various city functions, from human resources to financial management. Sorensen noted that nearly every department could benefit from AI, which could lead to significant changes in the workforce over the next decade. However, he reassured council members that the current policy is designed to be flexible, allowing for adjustments as AI technology continues to develop.

As the city moves forward with this policy, the council aims to strike a balance between leveraging the benefits of AI and ensuring that employees remain responsible for the information they use. The next steps will involve further discussions and potential adjustments to the policy before it is formally adopted into the city’s employee handbook. This proactive approach reflects Pocatello's commitment to navigating the complexities of AI while prioritizing the integrity and accuracy of city operations.