New England Deaconess Association promotes transparency in board operations

During a recent meeting of the Special Commission on Continuing Care Retirement Communities in Massachusetts, a significant emphasis was placed on the importance of transparency within these communities. A representative from the New England Deaconess Association, who has served on the board of directors for over 15 years, highlighted the organization's commitment to involving residents in governance. This approach not only fosters open communication but also ensures that the voices of those living in these communities are heard and considered in decision-making processes.

The representative noted that having a resident participate in board meetings is a practice that encourages accountability and strengthens the relationship between management and residents. This initiative reflects a growing trend among continuing care retirement communities to prioritize resident engagement and transparency, which can lead to improved satisfaction and quality of life for residents.

The discussions at the meeting underscored the need for similar practices across other communities in Massachusetts, as stakeholders recognized that transparency can significantly enhance trust and collaboration. As the commission continues its work, the focus on resident involvement is expected to shape future policies and practices in the sector, ultimately benefiting the aging population in the state.