Temple Terrace launches InTouch app for post-hurricane community reporting and updates

The Temple Terrace City Council meeting on June 17, 2025, highlighted significant advancements in community communication and emergency preparedness, particularly in the wake of hurricane season. City officials discussed the launch of the new Temple Terrace InTouch app, designed to empower residents to report issues such as debris, potholes, and other concerns directly from their smartphones. This initiative aims to enhance responsiveness and support for residents during and after storms.

City representatives emphasized the importance of utilizing social media platforms like Instagram and Facebook Live to disseminate urgent information quickly. They plan to engage the community through live video updates, especially during critical situations, ensuring that residents stay informed about available resources, such as comfort stations and assistance centers.

Additionally, the council addressed the need for clear communication channels for residents who may not be connected digitally. A voicemail system will be implemented to provide updates for those without internet access, ensuring that all community members receive vital information.

Council members also discussed the integration of text alerts for emergency notifications, clarifying that while certain alerts can be sent to all cell phones within a geographic area, the new text alert system will allow for unlimited subscribers and messages tailored to specific community needs.

As the city prepares for the upcoming hurricane season, these initiatives reflect a commitment to enhancing public safety and community engagement. The council's proactive approach aims to ensure that residents are well-informed and equipped to handle emergencies effectively.