Cumberland County approves Chapman's Management Company as new childcare operator

Cumberland County is set to enhance childcare services for its employees with the approval of a new contract for the employee childcare center. During the Board of Commissioners meeting on June 16, 2025, the board approved a one-year contract with Chapman's Management Company, effective July 1, 2025.

The decision follows a thorough selection process initiated on May 2, 2025, when a Request for Proposals (RFP) was issued to licensed childcare providers. The county received four responses, which were evaluated by a panel of management staff based on a detailed scoring rubric. This rubric assessed factors such as the ability to obtain a 3 to 5-star license from the North Carolina Division of Child Development and Early Education (NCDCE), knowledge of county needs, and the qualifications of the providers.

Chapman's Management Company emerged as the top choice after scoring between 81 and 84 points out of 100, alongside two other finalists, Al's Academy and Rose Angel Academy. Concerns regarding the other proposals, particularly from Focus Point Learning Academy, which received a lower score of 67, influenced the decision. Issues included proposed fee increases and operational concerns that could disrupt continuity of care for children and families.

Chapman's Management Company was favored for its commitment to maintaining existing staff, which is crucial for ensuring a smooth transition and continuity of care for the children. The company is also in the process of achieving national accreditation, which could lead to a 5-star NCDCE license.

The NCDCE has confirmed that there are no concerns regarding the transfer of the childcare license, allowing for a seamless transition to the new operator. The county is optimistic about the collaboration opportunities with local agencies, including Fayetteville State University, to enhance training and resources for childcare staff.

This decision marks a significant step forward in providing reliable and quality childcare services for Cumberland County employees, ensuring that families have access to dependable care as the new contract takes effect next month.