Doctor Rita Shane outlines evolving pharmacy technician roles at Cedars Sinai Medical Center

The California State Board of Pharmacy Licensing Committee Meeting held on June 12, 2025, focused on the evolving roles of pharmacy technicians and the importance of direct communication between pharmacists and prospective employees. Chazzy Johnson, a pharmacy technician from Oceanside, emphasized the need for pharmacists to engage with applicants during the hiring process, rather than relying solely on human resources. Johnson noted that personal interaction with pharmacists can enhance the representation of the pharmacy and provide valuable insights into job roles.

The meeting also featured a presentation by Dr. Rita Shane, Vice President and Chief Pharmacy Officer at Cedars Sinai Medical Center. Dr. Shane discussed the significant evolution of pharmacy technician roles over the years, highlighting their transition from traditional support functions to more direct patient care responsibilities. She noted that technicians are now integral to various healthcare operations, including medication management and patient transitions.

Dr. Shane outlined the importance of competency in hiring practices, detailing the rigorous selection process for technicians, which includes assessments of basic knowledge and skills. She also introduced a career ladder for technicians, designed to promote professional growth and ensure that technicians are equipped with the necessary skills to support patient care effectively.

The meeting concluded with a recognition of the critical role pharmacy technicians play in healthcare settings, underscoring the need for ongoing support and development of their roles to enhance patient safety and care quality. The discussions highlighted a commitment to advancing pharmacy practice through collaboration and innovation, setting the stage for future developments in the field.