Cedars Sinai enhances pharmacy technician roles to improve patient care

The California State Board of Pharmacy Licensing Committee convened on June 12, 2025, to discuss significant advancements in pharmacy technician roles and training, emphasizing the importance of individual practitioners in enhancing patient care. The meeting highlighted the ongoing efforts to support technicians in their professional development, particularly in high-risk patient management.

Dr. Shane, a key presenter, shared insights from Cedars-Sinai, where a robust program has been established to train and utilize pharmacy technicians effectively. He noted that California is the only state with stringent requirements for technician certification and recertification, which have been shown to ensure safety and efficacy in medication management. This program has garnered attention for its focus on high-risk patients, particularly Medicare recipients, who often manage multiple medications.

The meeting also addressed the challenges faced in hiring qualified technicians, with Dr. Shane explaining Cedars-Sinai's innovative approach to recruitment. The hospital has organized educational fairs that allow potential candidates to engage directly with staff and undergo immediate interviews, a strategy aimed at fostering a personal connection and ensuring a good fit for the organization.

In addition to recruitment strategies, the discussion included the evolving roles of technicians in patient care. Dr. Shane emphasized the need for technicians to engage more directly with patients, particularly in follow-up care and medication safety education. He expressed optimism about the future of technician roles, suggesting that their involvement could significantly enhance patient outcomes and streamline pharmacy operations.

The meeting concluded with a call for continued support and recognition of pharmacy technicians as vital contributors to healthcare teams, underscoring their potential to improve patient care through direct interaction and education. The committee's discussions reflect a growing acknowledgment of the critical role that pharmacy technicians play in the healthcare system, particularly in California.