Evanston Council mulls next steps for landlord tenant walking hours program pilot

The Housing & Community Development Committee of Evanston convened on June 17, 2025, to address pressing issues surrounding tenant-landlord relations and community outreach efforts. The meeting highlighted the need for improved data collection and engagement strategies to better serve the community's housing needs.

A significant topic of discussion was the collection of demographic data related to calls received by the city’s housing services. Committee members expressed interest in understanding the breakdown of calls by various demographics, including gender and race, to identify trends and address potential disparities in service. The possibility of tracking calls by ward was also raised, with members emphasizing the importance of understanding where calls originate to better allocate resources.

The committee noted a commendable turnout of landlords at recent outreach events, with 72 participants reported. This engagement was attributed to targeted communication efforts, including newsletters and social media outreach. However, concerns were raised regarding tenant participation, as many tenants may not seek assistance until issues arise. The committee discussed the potential for creating video resources and FAQs to help tenants access information more readily.

Another key agenda item was the MTO (Metropolitan Tenants Organization) landlord-tenant walking hours program, which aimed to provide in-person services at the Evanston Public Library. While attendance was modest, with 22 unique attendees, the committee debated whether to extend the program or adjust its hours to increase participation. Suggestions included changing the hours to accommodate working individuals, as the current schedule may limit access.

Members expressed a desire to continue the program, recognizing its potential value in providing resources and support to tenants. However, they acknowledged the need for better outreach strategies to ensure that more residents are aware of the services available to them.

In conclusion, the committee's discussions underscored the importance of data-driven decision-making and community engagement in addressing housing issues in Evanston. As the committee prepares for its next meeting, members are expected to follow up on the requests for demographic data and explore ways to enhance the visibility and effectiveness of housing resources for both landlords and tenants.