TikTok's Lisa Hayes discusses digital rights and responsible innovation at IGF 2023

The Internet Governance Forum (IGF) 2025 kicked off with a powerful call for a more equitable and sustainable digital future, emphasizing the need for substance over speed in technological advancements. UNESCO's representative highlighted the importance of building systems that prioritize equity, sustainability, and universal rights, urging stakeholders to utilize existing frameworks and partnerships to foster meaningful change.

Lisa Hayes, head of safety and public policy at TikTok, echoed these sentiments, celebrating the IGF's 20-year legacy of fostering dialogue among diverse stakeholders. She outlined TikTok's commitment to digital trust and responsible innovation, detailing initiatives like transparency reports and localized data centers aimed at enhancing user trust and safety. Hayes emphasized that universal access and human rights must be integral to platform design, showcasing features like auto captions and language translation tools that promote inclusivity.

Nandini Chami from the Global Digital Justice Forum warned of the risks of a digital dystopia, stressing the need for inclusive governance that uplifts marginalized communities. She called for a renewed commitment to transformative change and a digital society accountable to future generations.

Monsignor Adrian Ruiz from the Holy See concluded the session with a poignant reminder that technology must be guided by moral responsibility. He cautioned against the dehumanization that can arise from artificial intelligence, advocating for a digital future that prioritizes human dignity and ethical governance.

As the forum progresses, the discussions set the stage for collaborative efforts aimed at shaping a just and inclusive digital landscape, reinforcing the notion that the choices made today will significantly impact the future of global internet governance.