Onslow County launches online portal for residential permits on July 1

The Onslow County government meeting held on July 1, 2025, focused on public health initiatives and advancements in local planning and development. The session began with a discussion led by a representative from the Onslow County Health Department regarding the importance of measles vaccinations. The representative emphasized that measles is a preventable disease and can be deadly. Symptoms include a cough, runny nose, conjunctivitis, and a characteristic rash that appears after a few days. Parents were urged to contact their pediatricians if their children exhibit these symptoms to ensure proper care and safety for both patients and healthcare providers.

Following the health update, Carter Metcalfe, the Onslow County Planning and Development Director, presented significant changes aimed at improving community engagement and efficiency in the permitting process. He announced the launch of a new online portal, the Citizen Self-Service (CSS), which became operational on the same day. This portal allows residents to apply for residential permits and make payments online at any time, streamlining the process for builders and homeowners.

Metcalfe explained that the portal is designed to guide users through the application process, requiring basic information such as the building location and site plans. He noted that feedback from citizens has been positive, with many expressing excitement about the new system. The department is also preparing to introduce commercial permits and land use applications in the future.

The meeting concluded with a reiteration of the county's commitment to facilitating growth and development in the community, aligning with the goals of the Horizon 2040 initiative. Residents were encouraged to reach out for assistance with the new portal and to provide feedback as the system is further refined.