Arvada City Council proposes resuming water shutoff process for unpaid bills

The Arvada City Council meeting on July 1, 2025, focused on the resumption of the water shutoff process for delinquent accounts, a practice suspended during the COVID-19 pandemic. City officials highlighted the need to reinstate this measure to improve revenue collection and encourage timely payments from residents.

City representatives explained that the current approach, which relies solely on an annual lien process, has proven inefficient and resource-intensive. The proposed ordinance aims to clarify notification and due process requirements for customers who fall behind on their water and sewer charges. The council discussed the importance of the shutoff process as a tool for maintaining accountability and ensuring the city can recover uncollected revenue.

During public comments, a resident expressed concern about the impact of water shutoffs on vulnerable individuals, urging the council to consider alternative solutions to avoid cutting off water service. In response, city officials outlined the notification process for delinquent accounts, which includes multiple reminders and options for assistance, such as payment plans and hardship credits.

The council is expected to vote on the proposed ordinance in the coming weeks, with discussions emphasizing the balance between financial responsibility and community support for residents facing difficulties in paying their utility bills.