The San Francisco County government meeting held on July 4, 2025, focused on the ongoing issues surrounding the management of housing at Sunnydale and Potrero Hill, specifically under Eugene Berger Management Corporation (EBMC). The meeting was initiated by Supervisor Walton, who highlighted numerous complaints from residents regarding the quality of service and management at these sites.

The hearing began with Walton addressing the persistent problems reported by residents, including excessive trash, inadequate maintenance response times, and allegations of staff misconduct, including illegal leasing of vacant units. Walton emphasized the need for stronger oversight from the San Francisco Housing Authority (SFHA) and the Mayor's Office of Housing and Community Development (MOCD) to ensure accountability for property management.

The SFHA provided an update on their collaboration with EBMC, acknowledging the challenges faced in managing vacant units and addressing the needs of unhoused individuals in the area. They reported ongoing efforts to improve service delivery, including increased trash pickups and regular monitoring of work orders. However, concerns remained about the effectiveness of these measures, particularly regarding the safety and livability of the properties.

Representatives from EBMC defended their management practices, stating that they have implemented a monitoring plan for vacant units and are actively addressing work orders. They acknowledged the issues raised but attributed some delays to external factors, such as supply chain challenges. The representatives also faced scrutiny over allegations of illegal leasing, which they stated were under investigation.

Bridal Housing and Mercy Housing, both involved in the redevelopment efforts, expressed their commitment to supporting residents and improving living conditions. They highlighted ongoing projects aimed at enhancing community resources and services for residents.

Throughout the meeting, there was a clear call for improved communication and responsiveness from property management to address resident concerns effectively. Supervisors expressed frustration over the ongoing issues and emphasized the importance of ensuring that residents receive the quality of service they deserve.

The meeting concluded with a commitment from all parties to continue working collaboratively to resolve the issues at Sunnydale and Potrero Hill, with a focus on enhancing the living conditions and safety for all residents. Public comments were invited, indicating community engagement in the ongoing discussions about housing management and revitalization efforts.