The San Francisco County government meeting on July 4, 2025, focused on the ongoing pilot program aimed at improving the taxi industry in the city, particularly in response to competition from rideshare services like Uber and Lyft. Key discussions centered around the impact of this program on taxi drivers' revenue and the overall customer experience.
During the meeting, a supervisor expressed appreciation for the data and metrics being collected from the pilot program, emphasizing the importance of understanding how it affects drivers' earnings. The supervisor highlighted the need to ensure that the system remains accessible for customers who prefer traditional taxi services over rideshare options. Concerns were raised about the usability of the Flywheel app, which has faced technical issues, potentially hindering customers' ability to hail taxis directly.
Several taxi drivers and representatives from the Flywheel app spoke in support of the pilot program, noting that it has significantly increased their income. One driver reported that the program now accounts for over 50% of his daily earnings, while another mentioned that the initiative has introduced many new riders to the taxi service who were previously unaware of its availability.
Public comments also included concerns about surge pricing in rideshare services, which some drivers argued disadvantages taxi drivers who do not implement similar pricing models. The Taxi Workers Alliance voiced support for the pilot, urging the Board of Supervisors to maintain oversight to ensure fair practices and protections for both drivers and consumers.
The meeting concluded with a call for ongoing public input as the pilot program continues to evolve, with the aim of balancing the interests of taxi drivers and the needs of the riding public. The discussions underscored the critical role of regulatory oversight in maintaining a fair and competitive transportation landscape in San Francisco.