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San Francisco Supervisors Discuss Redefining SFPD Community Ambassador Roles and Training Standards

June 01, 2023 | San Francisco County, California


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San Francisco Supervisors Discuss Redefining SFPD Community Ambassador Roles and Training Standards
The San Francisco County government meeting held on July 4, 2025, focused on the ongoing discussions surrounding the SFPD's Community Ambassador program, particularly the involvement of retired police officers. The meeting began with a review of the program's objectives and its impact on community safety and engagement.

The first significant topic addressed was the use of retired police officers as community ambassadors. Chair Preston expressed concerns about the appropriateness of labeling these individuals as "community ambassadors," arguing that the term should be reserved for non-law enforcement personnel. He emphasized that the essence of community ambassadors should be rooted in non-law enforcement interactions, especially for individuals who may find engaging with law enforcement triggering. He called for a reevaluation of the terminology used to describe the program, suggesting alternatives that would clarify the role of retired officers.

Supervisor Chan contributed to the discussion by highlighting the importance of workforce development within the ambassador program. She advocated for standardized training protocols and pathways for growth, emphasizing the need for long-term employment opportunities for community ambassadors. Chan noted that while retired officers may be preferred in some areas for their de-escalation training, the community's perception of safety must be prioritized.

Vice Chair Stephanie supported the Community Ambassador program, acknowledging its necessity in her district. She pointed out that retired officers bring valuable training and experience, which can be beneficial in bridging gaps in community safety. However, she also recognized the concerns raised by Chair Preston regarding the triggering nature of police presence.

The meeting transitioned to public comments, where various community members and leaders shared their experiences with the Community Ambassador program. Jesse James, a senior team lead for the program, spoke about its transformative impact on his life, highlighting the job placement aspect and the support it provides to individuals facing challenges. Other speakers, including representatives from Project Homeless Connect and the Latino Task Force, praised the ambassadors for their crucial role in community safety and resource accessibility, particularly during the pandemic.

Overall, the meeting underscored the complexities of integrating retired police officers into community roles while maintaining the integrity of community ambassador initiatives. The discussions revealed a shared commitment to enhancing community safety through thoughtful engagement and training, while also recognizing the need for clear definitions and standards within the program. The next steps involve further discussions on the terminology and structure of the ambassador program, as well as continued public engagement to assess community needs.

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