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Haluna Health's HOT team expands outreach and housing placements in San Francisco

June 02, 2023 | San Francisco County, California


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Haluna Health's HOT team expands outreach and housing placements in San Francisco
The San Francisco County government meeting on July 4, 2025, focused on the ongoing efforts of the Homeless Outreach Team (HOT) and its impact on the local homeless population. The meeting highlighted the team's significant engagement with individuals living unsheltered, reporting over 36,000 interactions in the last fiscal year. The HOT team, in collaboration with Haluna Health, has distributed more than 44,000 essential items, such as food and clothing, to build trust and relationships with those experiencing homelessness.

A key discussion point was the team's success in conducting over 1,700 housing assessments, nearly tripling their initial goal of 600 for the year. This proactive outreach aims to connect individuals with shelter and health services, with the HOT team also playing a role in the street crisis response system. However, concerns were raised about the team's capacity to respond quickly to emergencies, as they are not designated emergency responders.

The meeting also addressed a recommendation from the Budget and Legislative Analyst (BLA) to reduce the HOT team's contract by $500,000, which was agreed upon by the team. Supervisors inquired about the current staffing levels and the evolving responsibilities of the HOT team, which now includes case management and coordinated entry assessments.

The HOT team has made significant strides in placing individuals into shelters, with over 1,650 placements attributed to their outreach efforts. The team is also responsible for about 10-15% of the overall coordinated entry assessments in the city. Despite staffing challenges, the team maintains a 90% fill rate for its positions, ensuring that essential services continue to be provided to the community.

As the meeting concluded, the importance of the HOT team's work was underscored, with plans to enhance their responsiveness and effectiveness in addressing homelessness in San Francisco. The ongoing collaboration with Haluna Health and other partners remains crucial in tackling the complex issues surrounding homelessness in the city.

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