The San Francisco Commission has unanimously approved a new contract with the California Department of Aging (CDA) to enhance digital inclusion for older adults and individuals with disabilities. This initiative, part of the Digital Connections Program, aims to bridge the digital divide that has left many vulnerable residents isolated, particularly during the pandemic.

Sarah Chan, a program analyst from the Office of Community Partnership, presented the proposal, highlighting the importance of providing resources and services to those most affected by the lack of digital access. The program will distribute 1,400 iPads and allocate approximately $1.2 million in funding to support local agencies in reaching out to eligible participants. This funding comes from the Older Adult Recovery and Resilience Fund and must be utilized by the end of 2023.

The Digital Connections Program is designed to improve the quality of life for participants by facilitating their engagement with community resources and reducing feelings of loneliness. Chan emphasized the need for mobile devices, broadband connectivity, and digital literacy training to ensure that participants can effectively use the technology provided.

Commissioners expressed their support for the initiative, noting the critical need for outreach to ensure that residents are aware of the available resources. The commission is working closely with SF Connected partners to develop a robust outreach plan that will help inform the community about the program and its benefits.

In addition to the iPads, the funding will also support upgrades to broadband services at SF Connected labs, ensuring that residents have reliable internet access when using their devices. The commission is committed to maintaining these digital inclusion efforts beyond 2023, with plans to continue supporting broadband access and digital literacy initiatives.

As the program moves forward, the commission is focused on ensuring that all eligible residents can take advantage of these resources, ultimately fostering a more connected and inclusive community.