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Laguna Honda updates on hospital recertification and safety survey results

August 15, 2023 | San Francisco City, San Francisco County, California


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Laguna Honda updates on hospital recertification and safety survey results
The recent meeting of the San Francisco Health Commission highlighted significant progress in the Laguna Honda Hospital and Rehabilitation Center's efforts towards recertification and operational improvements. Roland Pickens, the executive sponsor for the recertification initiative, provided an optimistic update on the hospital's status following a recent unannounced survey by the California Department of Public Health (CDPH).

The four-day survey focused on fire life safety and emergency preparedness, concluding with a preliminary report indicating only minor findings of noncompliance. This marks a notable improvement from previous evaluations, reflecting the hard work of the Laguna Honda teams, particularly in leadership and emergency preparedness. The hospital is now awaiting the final written report, expected within ten days, which will confirm these findings.

In a significant step forward, Laguna Honda submitted its application for recertification in the Medicaid program, a crucial move as over 95% of its residents rely on Medicaid for coverage. This application follows the Health Commission's approval of a resolution authorizing the submission, and the hospital is now in communication with the CDPH regarding the next steps.

The meeting also addressed ongoing compliance with a settlement agreement, which includes fulfilling action plan milestones from previous monitoring surveys. Despite awaiting final approval on submitted action plans, Laguna Honda continues to advance its initiatives, having met over 500 milestones since January.

A key component of the hospital's improvement strategy is a week-long educational fair that recently trained over 1,000 staff members on various topics, including abuse prevention and creating a more home-like environment for residents. This training is part of a broader effort to enhance staff knowledge and improve care quality.

Additionally, the new nursing home administrator has been appointed as the abuse prevention coordinator, reinforcing the hospital's commitment to addressing and preventing abuse allegations. Staff training on mandated reporting has been emphasized, ensuring that all employees understand their responsibilities in safeguarding residents.

The hospital is also working to amplify the voices of residents and their families through surveys aimed at gathering feedback on care quality and areas for improvement. This initiative underscores Laguna Honda's dedication to enhancing the patient experience.

As Laguna Honda moves forward with its recertification journey, the Health Commission remains focused on supporting the hospital's efforts to meet community needs and improve care standards for its residents.

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