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Laguna Honda implements coordinated care program ahead of recertification deadline

June 20, 2023 | San Francisco City, San Francisco County, California


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Laguna Honda implements coordinated care program ahead of recertification deadline
In the heart of San Francisco, city officials gathered to discuss critical steps toward recertifying Laguna Honda, a skilled nursing facility that has faced significant challenges in recent years. The meeting, held on July 4, 2025, highlighted the urgency of hiring new staff and implementing structural changes to meet the standards set by the Centers for Medicare & Medicaid Services (CMS).

The discussions centered around the importance of filling key positions as part of a broader restructuring effort initiated immediately after the facility's decertification in April of the previous year. Officials emphasized that these recruitments align with expert recommendations aimed at transforming Laguna Honda into a high-performing facility. The commitment to change was palpable, with acknowledgments of the hard work from staff and union partners who have embraced the necessary adjustments.

A significant focus of the meeting was the "Consistent Care at the Bedside" (CCBM) initiative, designed to enhance patient care and ensure compliance with regulatory standards. This program, which will run until December 2023, aims to foster a culture of accountability and continuous improvement within the nursing units. Each unit will have dedicated nursing directors who will work closely with staff across all shifts, ensuring that care plans are understood and implemented effectively. This initiative is seen as a vital step in addressing previous compliance issues and enhancing resident safety.

Commissioners expressed optimism about the progress made thus far, but acknowledged the looming September 19 deadline for recertification. The timeline is tight, and officials are keenly aware that any delays could jeopardize the facility's future. They are hopeful that the ongoing improvements will be recognized by CMS, allowing Laguna Honda to move forward without further complications.

As the meeting concluded, the atmosphere was one of cautious optimism. The commitment to transparency and proactive problem-solving was evident, with plans for daily huddles to address any emerging issues swiftly. The officials left the meeting with a renewed sense of purpose, determined to navigate the complexities of recertification and ensure that Laguna Honda can continue to serve its residents with the care and dignity they deserve.

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