In the heart of San Francisco's City Hall, a gathering of dedicated public servants unfolded, marked by both celebration and somber reflection. The meeting brought together members of the San Francisco Fire Department, including the newly appointed Assistant Deputy Chiefs, who shared their experiences and aspirations for the future of the department.

Captain Brandon Tom opened the session with gratitude for the NERC advisory board, praising their unwavering support for the NERT program. He emphasized the importance of collaboration, hinting at upcoming joint training initiatives that promise to enhance community safety and preparedness.

As the spotlight shifted to the new leadership, Assistant Deputy Chiefs Mike Mullen, Julie Mao, and Gareth Miller introduced themselves, each bringing a wealth of experience and a commitment to service. Mullen, with 25 years in the department, expressed his eagerness to support both the team and the citizens of San Francisco. Mao, returning to her roots in training after significant work in diversity and inclusion, highlighted her dedication to fostering an inclusive environment within the department. Miller, who oversees the Earthquake Safety and Emergency Response bond program, shared his extensive background and involvement in the canine search and rescue program, showcasing the department's multifaceted approach to emergency response.

However, the meeting took a poignant turn as Captain Tom honored the memory of Megan Franzen, a valued member of the department who recently passed away. With over two decades of service, Franzen was remembered not only for her dedication but also for her bravery during a notorious incident at the San Francisco Zoo, where she risked her safety to assist an injured individual amidst a chaotic scene involving escaped tigers. Her legacy, marked by courage and compassion, resonated deeply with her colleagues, who reflected on the profound impact she had on the community and the department.

As the meeting concluded, the attendees stood united in remembrance of Franzen, a testament to the spirit of camaraderie and commitment that defines the San Francisco Fire Department. The gathering underscored the ongoing challenges and triumphs faced by those who serve, leaving a lasting impression of resilience and dedication in the face of both celebration and loss.