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Laguna Honda team addresses concerns over resident communication and discharge planning

May 16, 2023 | San Francisco City, San Francisco County, California


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Laguna Honda team addresses concerns over resident communication and discharge planning
In a recent meeting of the San Francisco Health Commission, officials expressed deep concern over the ongoing stress and uncertainty faced by residents in skilled nursing facilities due to delays in communication from state and federal agencies. The discussions highlighted the emotional toll that indecision and lack of clarity can have on vulnerable populations, particularly as the deadline for a pause in operations approaches.

Commissioner Chow emphasized the need for timely updates to alleviate fears among residents and their families, pointing out that the bureaucratic processes often overlook the immediate clinical implications for those affected. The frustration was palpable as officials reiterated their commitment to advocating for the residents they serve, urging state agencies to recognize the human impact of their decisions.

The meeting also addressed the transition of residents who no longer require skilled nursing care. A dedicated interdisciplinary team, known as the Community Option and Resource Engagement Team, is working to ensure that these individuals are placed in appropriate settings that meet their needs. This team collaborates with various city departments to facilitate housing and support services, aiming to keep residents close to home and engaged in their care plans.

Officials reported that while progress is being made, the process is complex and varies for each resident. They are committed to involving residents in discussions about their care and ensuring that their voices are heard throughout the transition process. The emphasis on communication and relationship-building with residents and their families was a recurring theme, as leaders acknowledged the importance of transparency and support during this challenging time.

As the Health Commission continues to navigate these issues, they remain focused on the well-being of residents, striving to create a system that prioritizes their needs and experiences. The commitment to improving communication and care for San Francisco's most vulnerable populations remains a top priority, with ongoing efforts to address the challenges posed by bureaucratic delays.

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