In a heartfelt ceremony at San Francisco City Hall, the Department of Aging and Adult Services (DAAS) recognized Andrew Croce as the May 2024 Employee of the Month. Croce, a dedicated social worker in the In-Home Supportive Services (IHSS) team, has made a significant impact since joining the agency during the challenging times of the COVID-19 pandemic.
As the meeting unfolded, Executive Director Dearman and President Spears highlighted Croce's unwavering commitment to service and adaptability in a rapidly changing work environment. His colleagues praised him for his exceptional customer service and team-oriented approach, which have been vital in navigating the complexities of social work during periods of virtual and non-traditional learning.
Croce's work ethic and reliability have not only benefited clients but also fostered a supportive atmosphere for new trainees. By allowing them to shadow him during assessments, he has shared invaluable insights into case management and social work practices, enhancing the team's overall knowledge and collaboration.
Clients and community partners have lauded Croce for his professionalism, patience, and kindness. His client-centered approach ensures that individuals are actively involved in decisions regarding their care, empowering them to make informed choices. This dedication has notably improved the quality of services provided by the IHSS team.
In his acceptance speech, Croce expressed gratitude to his management and supervisor, Anna, for their support and understanding of the importance of work-life balance. He also acknowledged the contributions of his fellow social workers, emphasizing the collaborative spirit that defines their unit.
As the meeting concluded, it was clear that Andrew Croce's remarkable dedication and positive impact on both clients and colleagues have earned him this well-deserved recognition, leaving a lasting impression on the community he serves.