The San Francisco County government meeting held on July 4, 2025, featured a series of discussions focused on improving digital access and support for vulnerable communities. The meeting began with Likia Montano from Senior and Disability Action, who expressed gratitude for the opportunity to address the board. Montano emphasized the need for significant improvements in internet access, particularly in light of the challenges posed by the COVID-19 pandemic, which highlighted existing disparities in digital communication.

Following Montano, Stephen Minor, a senior program manager with Community Tech Network, addressed the board regarding barriers to digital access. He pointed out issues related to pricing, upselling practices by internet service providers (ISPs), and the lack of language options on websites, particularly for AT&T. Minor stressed that resolving these issues would facilitate better online connectivity for community members, allowing them to maintain relationships and access essential services.

Maya, an East Bay peer advocate and member of various support networks, shared her personal experience navigating the domestic violence shelter system during the pandemic. She highlighted the critical role of internet access in her journey, noting that it was essential for her safety and the well-being of her child. Maya reported a staggering increase in incidents of domestic violence during the pandemic, with reports rising over 300 percent, underscoring the urgent need for accessible resources and support systems.

The meeting concluded with a call for continued advocacy and action to close the digital divide and enhance support for those affected by domestic violence and other challenges. The discussions underscored the importance of equitable internet access as a vital component of community resilience and safety.